Mercedes-Benz of West Chester - Service Center

Wonderful service always polite I never had a problem when I bring my car there I will definitely buy another new car is there. I love this place when I bring my car there I will definitely buy another new car is there. I love this place More

Easy scheduling, prompt service, relaxing waiting area. Work was done on time and efficiently. Friendly staff and professional atmosphere. Billing straightforward and car freshly washed. Work was done on time and efficiently. Friendly staff and professional atmosphere. Billing straightforward and car freshly washed. More

Offered me a great price for my one year service A maintenance The dealership was very clean and had a comfortable waiting area. Did a great job. maintenance The dealership was very clean and had a comfortable waiting area. Did a great job. More

Marissa was very polite and responsive to our needs. Communication was excellent. She followed up promptly and showed genuine interest in supporting our needs. The dealership provided comfortable seatin Communication was excellent. She followed up promptly and showed genuine interest in supporting our needs. The dealership provided comfortable seating, expedited and efficient service. More

Workmanship is good, but getting service representative on phone is so difficult, that I give up on calling, never got a call back after leaving voicemail on phone is so difficult, that I give up on calling, never got a call back after leaving voicemail More

outstanding customer service. craig in service is the best. he always gets the job done. he is always very friendly and professional. mike is an outstanding service manager. he always goes the extra mile best. he always gets the job done. he is always very friendly and professional. mike is an outstanding service manager. he always goes the extra mile. he always makes sure the customers are completely satisfied. the waiting area is very clean and comfortable. the technicians are excellent and complete all service in a professional manner. mercedes benz of west chester is a top notch organization. i highly recommend this dealership and appreciate twenty plus years of outstanding service from this great team More

We have had our ML350 serviced fully at this dealership as we did our ML320 before it and we have been very happy with the quality of service and the pleasant attitude and competence of our service coordin as we did our ML320 before it and we have been very happy with the quality of service and the pleasant attitude and competence of our service coordinator, Craig Muelbach. We recommend them to everyone! More

Always a great experience working with Matt. My 2020 GLE’s AC was acting up. They kept it in the shop until problem was resolved. GLE’s AC was acting up. They kept it in the shop until problem was resolved. More

The people are very helpful Courteous the service area very clean and well maintained they make sure if you need anything. I will recommend my friends most definitely. very clean and well maintained they make sure if you need anything. I will recommend my friends most definitely. More

Always great service I miss the complimentary pick up service because of virus had to wait two hours for car to be ready fortunately my daughter picked me up lives right next to dealership so she took me service because of virus had to wait two hours for car to be ready fortunately my daughter picked me up lives right next to dealership so she took me to lunch they called me when car was ready very efficient. More