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Mercedes-Benz of West Chester - Service Center
West Chester, PA
903 Reviews
903 Reviews of Mercedes-Benz of West Chester - Service Center
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July 26, 2021
There no comment to make other than, i won't be back. They give a spread shit of what was wrong 2 appointments ago, so that meant, that never saw the correction that was made, second: if you change the w They give a spread shit of what was wrong 2 appointments ago, so that meant, that never saw the correction that was made, second: if you change the wipers, how do you put down, i need wipers. third: how do you say its hole in tbe frame, but never show me where the hole is and how did it get there when i barely drive the car More
by S1TNT4
Verified CustomerEmployees Worked With
Miguel Flores, Greg Roth, Lynne Knox, Matthew Reimel, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland
July 26, 2021
Paul Forsyth was professional and very accommodating to helping me get an appointment, keep me updated, easy access to pick up and return my car, always available to talk etc. helping me get an appointment, keep me updated, easy access to pick up and return my car, always available to talk etc. More
by smlewin
Employees Worked With
Paul Forsyth
July 24, 2021
I have been a customer here for over 10 years. I have always experienced great five ⭐️ service here. Craig, my service advisor is excellent. I would highly recommend this business to my friends & family. always experienced great five ⭐️ service here. Craig, my service advisor is excellent. I would highly recommend this business to my friends & family. More
by Ken
Employees Worked With
Craig
July 23, 2021
I find MBWC to have to have very qualified employees at all levels. Service is completed quickly and questions answered promptly and the convenience of a loaner car is much appreciated. all levels. Service is completed quickly and questions answered promptly and the convenience of a loaner car is much appreciated. More
by ERBASILE
Employees Worked With
Matthew and Paul customer service contact person
July 22, 2021
Excellent service Through explanation of needs to be performed to maintain the automobile in top condition Accurate assessment for the time involved Comfortable waiting area performed to maintain the automobile in top condition Accurate assessment for the time involved Comfortable waiting area More
by WILLIAM.BAYNE
Employees Worked With
Craig
July 21, 2021
Exceptional customer service and collision repair. Smooth process and fantastic outcome! Communicated directly with the insurance company when additional repairs were identified. The car was returne Smooth process and fantastic outcome! Communicated directly with the insurance company when additional repairs were identified. The car was returned clean and shiny inside and out!!! Great job to all! More
by DHennessey
Employees Worked With
Unsure
July 20, 2021
Always the best service no problem getting an appointment the service people are always going out of there em way to do what they can the best the service people are always going out of there em way to do what they can the best More
by AMBSTR
Employees Worked With
Paul & Wil, Jennifer Silva, Michael Strickland
July 19, 2021
The receptionist in the service department was extremely helpful in getting my car serviced, me a loaner car and the close out paperwork executed in a timely fashion. I unfortunately cannot remember her nam helpful in getting my car serviced, me a loaner car and the close out paperwork executed in a timely fashion. I unfortunately cannot remember her name. More
by dgglax
Employees Worked With
Service receptionist
