Mercedes-Benz of West Chester - Service Center

I have been taking my car for maintenance to this dealership for over 13 years now, I have always been satisfied. Craig is great and trustworthy. dealership for over 13 years now, I have always been satisfied. Craig is great and trustworthy. More

Very professional and considerate towards my complaint . Car wash spilled hydraulic fluid all over my car. Customer service very eager to rectify the problem. Car sent for detail loaner car provided. Even t Car wash spilled hydraulic fluid all over my car. Customer service very eager to rectify the problem. Car sent for detail loaner car provided. Even though the incident was an inconvenience the genuine concerns towards my complaint was appreciated More

Easy of scheduling and quick service. Courteous staffMy Easy of scheduling and quick service. Courteous staff My adviser Matthew Davis had been courteous and professional. The staff receiving vehicle are Easy of scheduling and quick service. Courteous staff My adviser Matthew Davis had been courteous and professional. The staff receiving vehicle are also very courteous More

The sales reps have been reputable over the years, showing me the vehicles that I was interested in without wasting my time. The GM,Andy, is tops. showing me the vehicles that I was interested in without wasting my time. The GM,Andy, is tops. More

Like coming in to take my car, I have always been pleased so far and live having my car cleaned after service is complete. Thank you! so far and live having my car cleaned after service is complete. Thank you! More

Accommodating, courteous, friendly, quick service, always answered my questions, quality of service is fantastic, the cost for service wasn’t to bad considering the type of car answered my questions, quality of service is fantastic, the cost for service wasn’t to bad considering the type of car More

Excellent customer service, very thorough explanation of work needed, very knowledgeable service team. I would highly recommend Mercedes Benz of West Chester for not only sales, but service as well. work needed, very knowledgeable service team. I would highly recommend Mercedes Benz of West Chester for not only sales, but service as well. More

Craig and the service department have always been kind and service oriented things have been done in a timely fashion.they took time to practice clean environment and service oriented things have been done in a timely fashion.they took time to practice clean environment More