Mercedes-Benz of West Chester

Came into the dealership for service on my existing car but had the intention of potentially purchasing a used vehicle in the upcoming months. Clint approached me while I was browsing in a friendly, non-i but had the intention of potentially purchasing a used vehicle in the upcoming months. Clint approached me while I was browsing in a friendly, non-imposing manner which put me at ease to speak to him candidly about what my intentions were. When I told Clint what I was considering, he took me to a vehicle that I had my eye on. He asked thoughtful questions about my needs and it was apparent that he listened because he related my needs to specific features that the car had. He was very knowledgeable and was even able to compare the new features to the features I had in my older car (a 2006 Mercedes). During the test drive, he pointed out features that I likely wouldn't have noticed. After the test drive, we sat and chatted more about my intentions. Clint described attractive financial options which led me to believe that going with a brand new vehicle now instead of a used one in 3 - 4 months was feasible. We ended up cutting a deal that was well within my budget and I left with a car that I'm extremely happy with. Overall the experience was very positive and everyone that I came in contact with during the process was friendly and very customer service oriented. In the end, I don't feel like I was "sold a car", but rather that the team there worked with me to meet my needs and requirements. They have a customer for life. More

Our experience at Mercedes Benz of West Chester was fantastic. From the moment we walked in, we received nothing but top notch service. Clint was very warm, friendly and knowledgable. We were compar fantastic. From the moment we walked in, we received nothing but top notch service. Clint was very warm, friendly and knowledgable. We were comparing several different car brands and models and he genuinely helped us to find the best vehicle for us at a very competitive price. He made sure to explain every detail of each vehicle and helped to find the features that best suited us. Once we decided to purchase, Clint had the paperwork drawn up ahead of our visit so we were able to move through quickly and then spent quality time explaining every detail of the technology and car features (there are a lot!). I would highly recommend Clint to anyone searching for a new vehicle. He is outstanding! More

I've just completed the purchase of my second new Mercedes and I couldn't have been happier with my salesman Klaus Perchiniak. The experience was top shelf from start to finish. I talked to four Mercedes and I couldn't have been happier with my salesman Klaus Perchiniak. The experience was top shelf from start to finish. I talked to four other dealers via the Internet and in person and only felt as though I was offered a fair deal right upfront with no haggling at Mercedes of Westchester. Klaus worked with me patiently throughout the process during which I changed my mind numerous times about models, colors, features etc. I was offered a fair trade in value and even though I ended up selling my older car myself Klaus walked me through the process of selling the vehicle. It took me 10 months to finalize the details of my purchase and Klaus and his Sales Manager Ned Brozak treated me with courtesy and respect throughout the process. Klaus even spent an entire day delivering my car and demonstrating the features in 100 degree heat. I just can't say enough about this experience and I share my positivity with anyone who asks. I trust this dealership and will go out of my way big time ( it's in another state) to service my new car there ; ) More

Klaus is a consummate professional, very informative, friendly, and incredibly responsive. He showed real class and care throughout my dealings with him and I would recommend him and West Chester Mercede friendly, and incredibly responsive. He showed real class and care throughout my dealings with him and I would recommend him and West Chester Mercedes-Benz without hesitation. Klaus could teach a class on what service looks like. I was impressed and have talked to many people about what an overall pleasant experience I had with Klaus. More

I just wanted to take a moment to commend the outstanding service and salesmanship I have continuously received from Michael McMahon. I have purchased my last two cars from Mr. McMahon and he always goes ab service and salesmanship I have continuously received from Michael McMahon. I have purchased my last two cars from Mr. McMahon and he always goes above and beyond what is required. He is very knowledgeable and customer orientated. He is a valuable asset to your dealership and I would not hesitate to recommend him to my family, friends and associates. More

Simply the best car buying experience I have had in a long time. In addition to a good deal on a fine car I came away with a clear understanding of the features of my new vehicle. I felt a real connec long time. In addition to a good deal on a fine car I came away with a clear understanding of the features of my new vehicle. I felt a real connection with the entire team at Mercedes-Benz of West Chester. More

I could not be more satisfied with this dealer. Everybody that i dealt with was very professional and I did not feel pressured into making a deal. I had a lease that was not yet mature and Mike Fe Everybody that i dealt with was very professional and I did not feel pressured into making a deal. I had a lease that was not yet mature and Mike Ferleger found a way for me to upgrade even before my lease expired. The price that I received on the new car more than fair. When I picked up the new car Tiffany Mayo went over every feature and made sure I knew how everything worked. More

From the moment we arrived and he opened the door for us, Clinton was extremely friendly and courteous. He showed us the cars that we requested based on our on-line research. He didn't try to push other ve Clinton was extremely friendly and courteous. He showed us the cars that we requested based on our on-line research. He didn't try to push other vehicles on us. Clinton and his management offered fair value for our trade-in even though we didn't have it with us and they took us at our word as to the condition of the trade-in. After we agreed to the deal, Clinton spent more than expected time with us going over the features of the vehicle and showing us how everything worked. Everyone that we met at the dealership was courteous and friendly. A truly pleasant and rewarding exprience. More

I am impressed with sales and service , I had a flat tire within 8 miles of taking delivery of my new Mercedes C300 and it was taken of no charge what great service ...........thank you service dept. and sal within 8 miles of taking delivery of my new Mercedes C300 and it was taken of no charge what great service ...........thank you service dept. and sales dept . More

I dreaded looking for a new car until I began talking with MB of West Chester. No games, great pricing and full transparency throughout the process. Highly recommend! Ask for Andy George and/or Clinton A with MB of West Chester. No games, great pricing and full transparency throughout the process. Highly recommend! Ask for Andy George and/or Clinton Abney. More