Mercedes-Benz of West Chester
West Chester, PA
Filter Reviews by Keyword
By Type
Showing 1,851 reviews
Efficient and responsive Excellent treatment of customers, Lynne Knox is highly commendable. She is quick and efficient, offered reasonable price. I would recommend her to any Excellent treatment of customers, Lynne Knox is highly commendable. She is quick and efficient, offered reasonable price. I would recommend her to anyone who is interested in buying MB. More
Very reliable team I remain very loyal to this dealership because they really seem to care about both the service they provide AND about my car. I've had occasions wher I remain very loyal to this dealership because they really seem to care about both the service they provide AND about my car. I've had occasions where I had to wait, and they were always timely and prompt, and on times when I left the car the loaner process was very easy. Thumbs up on this team! More
A human experience I will keep this short. While all dealerships service cost more, the personalized, thoughtful, professional and attention to detail that WCMB provides I will keep this short. While all dealerships service cost more, the personalized, thoughtful, professional and attention to detail that WCMB provides always exceeds my expectations. More
Provided thorough info for sale Lynne answered all of our questions, provided important information to help us with our decision, and worked with us to arrive at a satisfactory deal. Lynne answered all of our questions, provided important information to help us with our decision, and worked with us to arrive at a satisfactory deal. More
Great Received excellent customer service. Craig was very helpful and pleasant to deal with. Car was given back in a timely manner and clean. Also loved Received excellent customer service. Craig was very helpful and pleasant to deal with. Car was given back in a timely manner and clean. Also loved having a loaner car free of charge. More
Excellent salesman We shopped at 3 Mercedes agencies, and our Salesman Mat Reimel went above and beyond ti get us the best price, and he continues to be very helpful, h We shopped at 3 Mercedes agencies, and our Salesman Mat Reimel went above and beyond ti get us the best price, and he continues to be very helpful, he really cares about his custmers. We highly recommend him and West Chester Mercedes. More
Scheduled Maintenance Had scheduled service recently. Was given a loaner vehicle. Was promptly called and advised of needed brake work and given price. Car was ready for pi Had scheduled service recently. Was given a loaner vehicle. Was promptly called and advised of needed brake work and given price. Car was ready for pickup when promised and washes/vacuumed. All in all a positive experience. More
Great Cars and Service If you want exceptional service for your quality vehicle , go to West Chester. They have a great selection of cars, and a great staff of people to as If you want exceptional service for your quality vehicle , go to West Chester. They have a great selection of cars, and a great staff of people to assist your needs. More
Exceptional Top notch service .. one of the reasons I continue to go back to Mercedes of West Chester .. service department is second to none as is Paul Graziano Top notch service .. one of the reasons I continue to go back to Mercedes of West Chester .. service department is second to none as is Paul Graziano More
service Craig Muehlback and Michael Gunn always make sure my car is service with the up most details making sure I have no issues. Always review my options a Craig Muehlback and Michael Gunn always make sure my car is service with the up most details making sure I have no issues. Always review my options and give their opinion what should be done Good team More