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Mercedes-Benz of West Chester

West Chester, PA

4.6
1,851 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,851 reviews

August 29, 2018

Efficient and responsive Excellent treatment of customers, Lynne Knox is highly commendable. She is quick and efficient, offered reasonable price. I would recommend her to any More

by GTOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Knox, Stephen Bjorklund
August 29, 2018

Very reliable team I remain very loyal to this dealership because they really seem to care about both the service they provide AND about my car. I've had occasions wher More

by AMG63CLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Koucheravy has been fabulous working on my car--I really feel I get a personal touch and high level of professionalism! Mike and Paul in service are excellent, too.
August 29, 2018

A human experience I will keep this short. While all dealerships service cost more, the personalized, thoughtful, professional and attention to detail that WCMB provides More

by JUDDNEWMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Both Matt’s in service and body work.
August 29, 2018

Provided thorough info for sale Lynne answered all of our questions, provided important information to help us with our decision, and worked with us to arrive at a satisfactory deal. More

by GPKISSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
August 29, 2018

Great Received excellent customer service. Craig was very helpful and pleasant to deal with. Car was given back in a timely manner and clean. Also loved More

by COHILL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muehlbach
August 29, 2018

Excellent salesman We shopped at 3 Mercedes agencies, and our Salesman Mat Reimel went above and beyond ti get us the best price, and he continues to be very helpful, h More

by LOCATION
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reimel
August 29, 2018

Scheduled Maintenance Had scheduled service recently. Was given a loaner vehicle. Was promptly called and advised of needed brake work and given price. Car was ready for pi More

by KJCONNORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Davis
August 29, 2018

Great Cars and Service If you want exceptional service for your quality vehicle , go to West Chester. They have a great selection of cars, and a great staff of people to as More

by GLVOGEL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hayes, Robert Ashman
August 29, 2018

Exceptional Top notch service .. one of the reasons I continue to go back to Mercedes of West Chester .. service department is second to none as is Paul Graziano More

by MTRIVERSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
August 29, 2018

service Craig Muehlback and Michael Gunn always make sure my car is service with the up most details making sure I have no issues. Always review my options a More

by MFALCONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muhlbach and mike Gunn , Lynne Knox
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