Mercedes-Benz of West Chester

Excellent sales service The sales representitive Bob Ashman was a true professional and was a primary reason I am driving an E300 today. He listened to my needs and was able The sales representitive Bob Ashman was a true professional and was a primary reason I am driving an E300 today. He listened to my needs and was able to truly find a vehicle that met my exceeded my expectations. What ever you are looking for in your vehicle needs please call Bob and give him a chance as you will be pleasantly surprised. More

Very accommodating. Everything was very good. Craig was very helpful and professional. Pleasure to do business with the service department. Everyone was accommodating. Everything was very good. Craig was very helpful and professional. Pleasure to do business with the service department. Everyone was accommodating. Facility was very clean. More

Service/Repair Great service at a reasonable cost. I appreciated the phone call I received to go over the items being serviced and to gain my approval for the work. Great service at a reasonable cost. I appreciated the phone call I received to go over the items being serviced and to gain my approval for the work. More

Best hour and a half wait ever I stopped by after work one day to get a couple sensors checked out. Upon giving my keys to the employees, I went inside to find out it would be about I stopped by after work one day to get a couple sensors checked out. Upon giving my keys to the employees, I went inside to find out it would be about an hour and a half until my car was ready and I wasn’t too happy about it. I asked Gregory if I could take a look around the dealership and admire some amazing cars. I was greeted by a few sales associates asking if I needed any help. Eric saw me looking at the amg gt and approached me and we started talking and he gave me a tour of the property. That Hour and a half flew by as we talked about my car and all of the other cars that Mercedes has to offer. Overall amazing experience. More

Competent service and Disappointing Follow theough Service was performed well and timely. Upon picking up my car, I was told that Nitrogen was added to my tires which surprised me. I called back that Service was performed well and timely. Upon picking up my car, I was told that Nitrogen was added to my tires which surprised me. I called back that day with some questions and no one followed up. I received a follow up email asking if I was satisfied and I asked for info and got no response. I sent a follow up a week later and no response. Very disappointing. I have only had my vehicle serviced at this dealer. More

A great service dept. My car was done a half hour When talking with friends and there looking for a new car of course Mercedes Benz of West Chester,service doesn't get any better.Also my car is washed When talking with friends and there looking for a new car of course Mercedes Benz of West Chester,service doesn't get any better.Also my car is washed and vacuumed out ,just like a brand new car. More

Excellent Outstanding sales and service team I have had multiple sales and service dealings with them over the years always A Plus treatment at Mercedes Benz of Outstanding sales and service team I have had multiple sales and service dealings with them over the years always A Plus treatment at Mercedes Benz of West Chester More

auxliary battery replaced We are always impressed with your service .We were concerned about driving with the warning light stating that there was a auxiliary battery malfunct We are always impressed with your service .We were concerned about driving with the warning light stating that there was a auxiliary battery malfunction. Called the service dept. when we saw the warning light and were assured it was safe to drive until we had it replaced More

Excellent service!! From car pick up and loaner dropped off to call back on what was recommended to be done and cost to car being returned at end of day all "sparkling" f From car pick up and loaner dropped off to call back on what was recommended to be done and cost to car being returned at end of day all "sparkling" from wash and vacuumed!!! Great Service!! More

Top notch Mercedes dealership MB of WC provide great customer service. The sales department and service department are always upfront and reliable. The facility is spacious and sta MB of WC provide great customer service. The sales department and service department are always upfront and reliable. The facility is spacious and staff are courteous. That is why we always go back here to get our Mercedes. More