Back

Mercedes-Benz of West Chester

West Chester, PA

4.6
1,851 Reviews
Contact Dealership

1260 Wilmington Pike

West Chester, PA

19382

Directions

By Type

Showing 1,851 reviews

August 29, 2018

Great services. Great services and clean and nice facility. user friendly and easy to use online services reservation. Follow up text and email communication is great More

by MCHU0219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faz Mehmood
August 29, 2018

Great service Craig M. at MB of WC is my go-to service guy! He's very responsive and understanding and has always left me feeling like a valued customer. Thanks Cra More

by MichaelH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Muehlbach
August 29, 2018

My experience This is my second time buying a Mercedes from West chester was very happy with my sales person Mike Mchanon very patient and a class act. I could have More

by BJGALLAGHER86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mchanon I bought my vehicle this time from him, Stephen Bjorklund
August 29, 2018

Great The sales rep Greg Roth and service rep Paul and manger Steve all did a great job filtering throuh the problem and finding the right solution. More

by M_BENSON01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul,the service rep and Steve the manager., Greg Roth
August 29, 2018

Excellent customer service. Very expensive but done well. excellent customer service.........all work done well. Convenient location. loner car offered at no cost. Prices for this good service is very high More

by VINCENTRLIOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Davis
August 29, 2018

review things were done timely and well explained. price is high. loaner person pushed too hard to buy insurance. shuttle option was not explained dealer shi More

by TIMOREILLYOSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
August 29, 2018

Great customer service Mercedes of West chester addressed an ongoing issue that was actually covered under my extended warranty. Gave me a loaner and provided exceptional More

by Amanda T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
August 29, 2018

Consistently excellent! Service done flawlessly, start to finish.. Routine first service, but always a pleasant experience at the dealership. Friendly, fast, courteous and al More

by SHARLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
slaes manager Andy, Lynne Knox
August 29, 2018

Excellent service! I recently brought my car in for my B-Service and the team was fantastic! Craig Meuhlbach was the associate I worked with and he ensured that my expe More

by AABNEY03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Meuhlbach, Clinton Abney
August 29, 2018

Service Very professional and courteous in handling my issue. I would definitely return to the dealership. I have told others about the good job done. Peg More

by PEG_MCLAUGHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Smith, Valante Pappas, Stephen Bjorklund
...
167
...