Mercedes-Benz of West Chester

Very good - welcoming Salesman was very attentive and friendly - answered all questions I had!! All departments r very helpful and friendly. They wait on u right away Salesman was very attentive and friendly - answered all questions I had!! All departments r very helpful and friendly. They wait on u right away. Would recommend..... More

Mercedes-Benz of West Chester I bought by car from Mercedes in West Chester, Angelo Perone was my sales man. The whole process of buying my car took six hours because I was very I bought by car from Mercedes in West Chester, Angelo Perone was my sales man. The whole process of buying my car took six hours because I was very indecisive about which car I wanted. Angelo was very patient and understanding with me. His only concern was that I choose the car that was going to make me the happiest. I purchased my car a year and a half ago and to this day I can still call him with any questions or concerns I have and he’s always happy to help. He’s a great salesman and I would recommend him to anyone looking to purchase a Mercedes. More

Great salesperson Matt Reimel Matt exceeded our expectations, made the car buying experience pleasurable, and went above and beyond it listening to our wish list, and made it happe Matt exceeded our expectations, made the car buying experience pleasurable, and went above and beyond it listening to our wish list, and made it happen at a great price. Be sure to ask for Matt when shopping at Mercedes West Chester.. Matt did such a great job that we ended up leasing two cars from him. More

VERY customer oriented... thank you Everything on time and efficient plus loved that my car was cleaned and ready to go as promised DE dealer is awful which made me turn to LEXUS of A Everything on time and efficient plus loved that my car was cleaned and ready to go as promised DE dealer is awful which made me turn to LEXUS of Annapolis 2006. I did not like the new Lexus design so turned to MB as the dealer changed and was recommended by our physician. More

Too much cross sell and no call for update Poor experience they do too much unnecessary cross sell. In addition they did not call me to inform they would not be able to finish same day Poor experience they do too much unnecessary cross sell. In addition they did not call me to inform they would not be able to finish same day More

Customer Service and Courtesy were MIA Completely dissatisfied with the level, I mean, lack of service, courtesy, and respect received during our service experience. Looking for anothe Completely dissatisfied with the level, I mean, lack of service, courtesy, and respect received during our service experience. Looking for another MB dealer who can accommodate our service needs in the future and treat long-time paying customers with a basic level of empathy and customer care. More

Very helpful I bought my 2018 CLA 250 from Angelo in February and anytime I have any questions he is only one text away. He’s the best. I bought my 2018 CLA 250 from Angelo in February and anytime I have any questions he is only one text away. He’s the best. More

Courteous and professional Needed a new tire after a flat Express Service worked well. Done in an hour. Service people very courteous and professional My advisor, Craig Meul Needed a new tire after a flat Express Service worked well. Done in an hour. Service people very courteous and professional My advisor, Craig Meulbach is a major reason that I have my service done here. More

20,000 mile service I brought my car in for the B service. I received a loaner car. My only complaint would be that there were a few people waiting for the loaner cars I brought my car in for the B service. I received a loaner car. My only complaint would be that there were a few people waiting for the loaner cars and I had to wait about 30 minutes. More

The best or nothing Recently bought a Mercedes-Benz from Angelo Perone. Due to his constant follow up he has assured me, Mercedes really means the best or nothing. I look Recently bought a Mercedes-Benz from Angelo Perone. Due to his constant follow up he has assured me, Mercedes really means the best or nothing. I look forward to working with Angelo in the future. More