Mercedes-Benz of West Chester

Most efficient and knowledgabe I found that all the staff from sales and maintanence are always very knowledgeable and helpful . I would strongly recommend this dealership to my fri I found that all the staff from sales and maintanence are always very knowledgeable and helpful . I would strongly recommend this dealership to my friends. More

Mercedes Excellence ! Mercedes Benz of West Chester restored my 2017 E-Class back to its showroom beauty, The repair was excellent and the process was first class from sta Mercedes Benz of West Chester restored my 2017 E-Class back to its showroom beauty, The repair was excellent and the process was first class from start to finish, This is what I expected and was not disappointed, Thank you Matthew Gunn. More

Kept me informed They kept me informed everytime they found another problem . They also kept me appraised of the cost. Appreciated how courteous and Sympathetic the They kept me informed everytime they found another problem . They also kept me appraised of the cost. Appreciated how courteous and Sympathetic they where to what happen to me. More

Customer excellence beyond expectations The reason I am giving this dealership a five star rating is because of the professionalism and exemplary service I received from sales rep Eric Smit The reason I am giving this dealership a five star rating is because of the professionalism and exemplary service I received from sales rep Eric Smith. More

Excellent! Craig my service advisor has and continues to provide excellent service to my Mercedes-benz. His knowledge of my car, any problem(s) I may have or ju Craig my service advisor has and continues to provide excellent service to my Mercedes-benz. His knowledge of my car, any problem(s) I may have or just routine maintenance coupled with his relationship to the technicians yield excellent results. Professionalism and knowledge of product and service is what makes Craig and MBofWC an excellent choice for me. More

Great Experience They went above and beyond to find the car I wanted. Great place to buy a car. They gave me a fair price without the hassle. They went above and beyond to find the car I wanted. Great place to buy a car. They gave me a fair price without the hassle. More

Excellent Sales Dept. We purchased our 3rd Mercedes from Faz Mehmood. Faz as well as the dealership provide excellent customer service. They go out of their way to create We purchased our 3rd Mercedes from Faz Mehmood. Faz as well as the dealership provide excellent customer service. They go out of their way to create an excellent buying and delivery experience. I strongly recommend Faz and Mercedes Benz West Chester, Pa. to any prospective buyer! And I love my new CLA!!!!! More

Excellent Service I have been servicing my E320 in West Chester for 18 years! They have taken great care of it as proven by how long I have kept (and loved) my car. F I have been servicing my E320 in West Chester for 18 years! They have taken great care of it as proven by how long I have kept (and loved) my car. From the very beginning, Craig has been my service advisor, who always provided me with expert and straight-forward information on maintenance needs suitable to my car as it got up in mileage. It is still a great car, which is why it was so difficult for me to part with it after all these years. However, I have decided to buy a new Mercedes and am confident that I will receive the same great service. More

Excellent customer service We were extremely pleased with the responsiveness and follow-up of Lynne Knox when we leased our New Mercedes. She always kept in touch and provided u We were extremely pleased with the responsiveness and follow-up of Lynne Knox when we leased our New Mercedes. She always kept in touch and provided us excellent assistance. We are very pleased with our new car and the support she provided in learning all of the electronic items for operating our E300. More

Faz is a top notch Representative I purchased a car at another Merced’s 3 years ago. The rep spent no more than 10 minutes going over the features of the car. Faz spent more than two I purchased a car at another Merced’s 3 years ago. The rep spent no more than 10 minutes going over the features of the car. Faz spent more than two hours working with me. His patience and knowledge is unmatched. He even wants to schedule a follow up visit to review anything that remains unclear. I couldn’t be happier with the process and with Faz Mehmood. . More