Mercedes-Benz of West Chester

Great Service As Always Just had my car inspected and needed new front bakes. Replacing brakes is a lot more involved than it used to be and I'm confident that West Chester d Just had my car inspected and needed new front bakes. Replacing brakes is a lot more involved than it used to be and I'm confident that West Chester does it right. Had some other minor work that they took care of gratis which I really appreciate. I have recommended to at least five of my neighbors that they start using West Chester for service. I can't believe what their dealers discover to fix and their bills go sky high. Have never had that problem here. More

Excellent experience As a small business owner I very much appreciate the no nonsense approach to how I have purchased my 2nd metris. Our salesperson Mike McMahon understa As a small business owner I very much appreciate the no nonsense approach to how I have purchased my 2nd metris. Our salesperson Mike McMahon understands my needs and delivers. More

Fair and Honest Service Our service advisor, Craig Muelbach is always timely, professional, honest and empathetic with our maintenance and repair needs. I’ve had Mercedes ve Our service advisor, Craig Muelbach is always timely, professional, honest and empathetic with our maintenance and repair needs. I’ve had Mercedes vehicles for 30+ years and can say with hesitation that Mercedes Benz of West Chester is the go-to place for servicing our C300 and GLK350. More

the epitome of service We arrived late for my service appointment and unfortunately there were no more loaner cars available. Craig, our Service Advisor was so helpful. He We arrived late for my service appointment and unfortunately there were no more loaner cars available. Craig, our Service Advisor was so helpful. He rushed our service and communicated the progress while we waited in comfort in the customer area. He could not have been more pleasant and professional. Certainly the best experience I've had thus far with the dealership. More

Very pleasant experience Greg impressed us with his polite manner and professional advice. We were happy with the test drive and Greg was able to locate a car that fulfills my Greg impressed us with his polite manner and professional advice. We were happy with the test drive and Greg was able to locate a car that fulfills my requirements. It was a great experience. More

Fantastic Service Easiest service experience ever! I was told it would take 90 minutes and they finished early. Great staff and waiting room too! Coffee was good too. Easiest service experience ever! I was told it would take 90 minutes and they finished early. Great staff and waiting room too! Coffee was good too. More

Repair Greg in service completed all services well. He was thorough in explaining everything and was completed well .i would buy another vehicle when needed. Greg in service completed all services well. He was thorough in explaining everything and was completed well .i would buy another vehicle when needed. Great job dr David More

Excellent service From my initial meeting to the closing of docs, everything was easy and explained in detail. I was kept notified and in the loop on the status of my c From my initial meeting to the closing of docs, everything was easy and explained in detail. I was kept notified and in the loop on the status of my car. Angelo was awesome! He checked in with me, made me feel comfortable with my purchase, made sure all my questions were answered-even after everything is done. He is a great asset to your staff! I would recommend him to anyone in the market for a Mercedes. More

Fast efficient service Craig and his team are always fast and efficient. Craig always explains work needed in detail. West Chester Mercedes is better than other Mercedes de Craig and his team are always fast and efficient. Craig always explains work needed in detail. West Chester Mercedes is better than other Mercedes dealerships. More

Excellent Lynne is a pleasure to work with. She also is very thorough in reviewing and explaining the vehicle’s details and technology, e.g. computer system, st Lynne is a pleasure to work with. She also is very thorough in reviewing and explaining the vehicle’s details and technology, e.g. computer system, stereo, driving control’s, etc. More