Mercedes-Benz of West Chester

Exceptional Service Team Had a intermittent malfunctioning navigation system. ClI called when the problem occurred to see if they could fit me in and told me to bring it in im Had a intermittent malfunctioning navigation system. ClI called when the problem occurred to see if they could fit me in and told me to bring it in immediately so they could diagnose while it was malfunctioning. They had a loanerxwditingvfor me and I wa back on the rod again. They called me after several tests eventually revealed a program error. This is a very customer centered service team and is the best I have ever experienced. More

An Awesome sales person. Just wanted to say that my experience @ the West Chester Mercedes Dealership was amazing.. my sales person Angelo Perone.. what a awesome dude. Very Just wanted to say that my experience @ the West Chester Mercedes Dealership was amazing.. my sales person Angelo Perone.. what a awesome dude. Very knowledgeable on the brand, straight shooter, down to earth cool guy. I would recommend this location hands down! I’ll be sending plenty of business to my partner Angelo. I’m truly 100% satisfied with my new C300 4Matic!👍🏾💯. The team @ West Chester is one big family.. and now so are we..thank you for the wonderful experience of how it should be done. Ronald T. Simmons More

Excellent Lynne Knox is the most knowledgeable sales associate I have ever seen. Lynne always has an answer for any question I may ask or she finds the answer. Lynne Knox is the most knowledgeable sales associate I have ever seen. Lynne always has an answer for any question I may ask or she finds the answer. We love working with her. This purchase was our 7th car through her. More

Excellent service The man that helped with taking my info for service on arrival was the best!! He had a limp. He was awesome and very helpful The man that helped with taking my info for service on arrival was the best!! He had a limp. He was awesome and very helpful More

Best Ever!! This is the best dealership EVER! My service advisor Paul Graziano is really great! His attention to detail is really welcoming.....he is knowledgea This is the best dealership EVER! My service advisor Paul Graziano is really great! His attention to detail is really welcoming.....he is knowledgeable, polite, cares for his customers, and makes your experience at the dealership a great one! More

"Best Service Ever" Service personal was there to greet me when I arrived with loaner car ready. Paperwork immediately taken care of so I could be on my way. Service personal was there to greet me when I arrived with loaner car ready. Paperwork immediately taken care of so I could be on my way. More

Professionalism at Work Dealership is run in the most professional manner that I have ever experienced with the Mercededealership metwork. I would certainly give them five st Dealership is run in the most professional manner that I have ever experienced with the Mercededealership metwork. I would certainly give them five stars on all aspects of their service and I will be sure to go back againan and again. More

Excellent customer service from Chris Valante Pappas Exceptional customer service, which was exhibited by the attention to detail concerning my overall questions. Also, the Sales Manager was great to wo Exceptional customer service, which was exhibited by the attention to detail concerning my overall questions. Also, the Sales Manager was great to work with, as he was open to the negotiation process concerning the final sales number for the vehicle I purchased. More

Excellent experience My experience with Paris and Eric have been wonderful. Paris was so much helpful from the day I took the test drive of the car till the day I got the My experience with Paris and Eric have been wonderful. Paris was so much helpful from the day I took the test drive of the car till the day I got the delivery. She responded to all my queries on time and help me in getting the car with no hassles. Eric also helped me in getting to know about my car well. He explained all the features of the car very well and also was friendly to talk to. Overall, I had a wonderful experience. Thanks to these people. More

Awesome My experience was spectacular. Both salesman Eric and Paris was very nice and professional. They made me and my wife feel like our business was wanted My experience was spectacular. Both salesman Eric and Paris was very nice and professional. They made me and my wife feel like our business was wanted and appreciated from the first call and after the sale was conpleted. These dealership is top notch and we look forward to our next purchase.. More