Mercedes-Benz of West Chester

New car purchase Overall good experience ... car and transaction details well presented by Eric Smith ... SPOT program expedites the process; however, it took too long Overall good experience ... car and transaction details well presented by Eric Smith ... SPOT program expedites the process; however, it took too long (over four (4) hours) to complete during a slow customer period. More

Awesome Everyone was very helpful and transparent. Professional attitude yet congenial as well on their manner. It’s never easy spending money on repairs as Everyone was very helpful and transparent. Professional attitude yet congenial as well on their manner. It’s never easy spending money on repairs as it’s a expense you don’t plan for so i appreciate their tact More

Gas cap Done quickly on my schedule! Not many cars there on Sat 10/15, Paul Graziano a pleasure as always! Met my time parameters for the entire day: 300+ mil Done quickly on my schedule! Not many cars there on Sat 10/15, Paul Graziano a pleasure as always! Met my time parameters for the entire day: 300+ miles to Schenectady NY!!! More

Easy and complete service Easy to schedule and service was great. Will return for future service. Made it easy to get a loaner car as well. Samantha was very helpful. Easy to schedule and service was great. Will return for future service. Made it easy to get a loaner car as well. Samantha was very helpful. More

Great Expectations MB West Chester never fails to meet and exceed any and all of my expectations. When I purchased my car, I was told that I had become a member of the " MB West Chester never fails to meet and exceed any and all of my expectations. When I purchased my car, I was told that I had become a member of the "family". This is demonstrably true. The service is fast, friendly, effective and complete. I am sure that everyone I know will hear what a high opinion I have of Mercedes of West Chester. I just wish I had found this dealership sooner. More

Excellent Super excellent experience and never had such good service before in any dealer ship. My sales person called lyn was super intelligent and hard workin Super excellent experience and never had such good service before in any dealer ship. My sales person called lyn was super intelligent and hard working never left a question to resolve all answered and super lady the best sales person ever met. 5***** for LYN. GREAT KEEP IT UP LYN More

Mercedes GLA 250 Great working with Matt and Valante on purchasing our first Mercedes. The car was nicer than we expected and Matt took extra tine to explain all the f Great working with Matt and Valante on purchasing our first Mercedes. The car was nicer than we expected and Matt took extra tine to explain all the features. More

Lynne Knox makes car buying an actual pleasure! Our family is loyal to Mercedes-Benz of West Chester because they put the customer first. We have been fortunate to work with Lynne Knox for the past Our family is loyal to Mercedes-Benz of West Chester because they put the customer first. We have been fortunate to work with Lynne Knox for the past 6 years and she is an invaluable asset to the dealership. Not only is she knowledgeable about all the vehicles and their features, she takes the time to listen to your needs. I wouldn’t buy a car from any other sales person or dealership! More

Very considerate service experience. We were getting ready for a driving vacation when two concerns developed. Without an appointment, I took my S class in to address them. The Service Wr We were getting ready for a driving vacation when two concerns developed. Without an appointment, I took my S class in to address them. The Service Writer was very courteous and both issues were quickly resolved. Thank you. More

Professional and customer oriented. The service people make sure all repairs and work to be done are listed before the customer leaves the facility. They will call if any other problems The service people make sure all repairs and work to be done are listed before the customer leaves the facility. They will call if any other problems are found, and checkout when picking up the car is thorough and quick. More