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Mercedes-Benz of West Chester

West Chester, PA

4.6
1,851 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,851 reviews

September 27, 2018

Sales Gregg, who came highly recommended, not only lived up to that recommendation but exceeded it any every manner. We will certainly pass his name along More

by EBOWLES98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Stephen Bjorklund
September 27, 2018

State of the art dealership Gorgeous facility for sales and service. Always friendly and professional staff. Plus coffee and snacks! Best Benz dealership in the area. Easy to sch More

by Jack wagon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva, Stephen Bjorklund
September 27, 2018

I went in and they were able to fix the lock in under an hou It was very chaotic when I went in. I was told they had no loaners to give out, but was assured they could fix my problem within an hour. They deliv More

by Jodi1976
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Roth
September 27, 2018

Accommodating, friendly and honest See above. Malfunction code popped up just before leaving for vacation. Had to wait due to short notice but Craig had everything lined up when I arriv More

by Bob Twombly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muehlback
September 26, 2018

Great service,as usual I am always tempted to get a newer model, but the service is so great and the vehicle has not given me a problem in part due to adhering to the servic More

by LOISJULIETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muelbach
September 26, 2018

Terrific Service Craig, as usual, did a great job with the Techs. I was in an out in less than an hour. Always a great experience at Mercedes Benz of West Chester. More

by BC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Muehlbach
September 26, 2018

First class service From drop off to pick up every step was made as easy and quick as possible, even the loaner car arrangements. Only complaint is that it took three tri More

by Pops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know who I worked with
September 26, 2018

Great Staff and Service Thank you to Mike S. and Matt D. for the service done on my vehicle. It’s always a delightful experience. Keep up the good work. More

by OZZIE62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Strickland
September 26, 2018

Great car buying experience! Went to dealership to test drive a used c300. Bob Ashman could not have done a better job! Professional, knowledgeable, friendly. Best car buying expe More

by DANIELDALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ashman
September 25, 2018

Good as usual! The gentleman who took care of us was great. The other workers were polite and fast. We have always had a good experience-keep it up. More

by HARSHYNECL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Daniels
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