Mercedes-Benz of West Chester

Above and Beyond Matt in the collision repair Dept has been very accommodating and meticulous with restoring my vehicle to like new condition. Fit me in without appoin Matt in the collision repair Dept has been very accommodating and meticulous with restoring my vehicle to like new condition. Fit me in without appointment. More

Great Angelo Perone is a great salesman and a wonderful representative for MB. Very efficient and friendly. Always communicated and updated me on delivery a Angelo Perone is a great salesman and a wonderful representative for MB. Very efficient and friendly. Always communicated and updated me on delivery and options. More

Service It was good and convenient and hassle free . Whole process of giving and getting car service was easy . I would recommend others too for quality of It was good and convenient and hassle free . Whole process of giving and getting car service was easy . I would recommend others too for quality of work . More

Great Service Lynn Knox was outstanding. Very patient. No pressure. Best Auto sales person I have ever had in my 50 some years of buying cars. I would definitely re Lynn Knox was outstanding. Very patient. No pressure. Best Auto sales person I have ever had in my 50 some years of buying cars. I would definitely recommend her to anyone who asked. More

Time Well Spent ML350 was in for annual PA inspection and Type A service - and two new tires since they didnt pass inspection - all accomplished in 2.5 hours - while ML350 was in for annual PA inspection and Type A service - and two new tires since they didnt pass inspection - all accomplished in 2.5 hours - while I waited. To me my waiting time was well worth it spent in pleasant surroundings with coffee, cookies, and pop corn available. My service rep, Craig Muehlebach kept me well informed about progress and a precise explanation about condition of tires Ihave found his advice thru the years very helpful in decisions to be made about mv vehicle servicing options. More

Mercedes purchase Always great working with this dealership! They are always very helpful and go out of their way to bring quality customer service to each customer! Always great working with this dealership! They are always very helpful and go out of their way to bring quality customer service to each customer! More

Great service and value Dan Hayes was great to work with. He followed up adequately, but not pushy. Dan worked with all of my questions and requests. I would absolutely re Dan Hayes was great to work with. He followed up adequately, but not pushy. Dan worked with all of my questions and requests. I would absolutely recommend Mercedes Benz of West Chester, and Dan specifically. More

Excellent customer experience Lynne Know was exceptional to work with throughout the process. Kept me informed always and provided a comprehensive overview of my new vehicle. A fir Lynne Know was exceptional to work with throughout the process. Kept me informed always and provided a comprehensive overview of my new vehicle. A first class professional. More

Never answer call You guys never answer phone and never return voice mail.I called at least 5 times and left voice mail but nodody return my call. You guys never answer phone and never return voice mail.I called at least 5 times and left voice mail but nodody return my call. More

Tire and wheel issues on my 2015 SL 400 Excellent diagnosis and service. I needed a new tire due to a bubble and they found a cracked wheel. I particularly liked the voluntary multi point i Excellent diagnosis and service. I needed a new tire due to a bubble and they found a cracked wheel. I particularly liked the voluntary multi point inspection and complimentary car wash, J W Martin More