Mercedes-Benz of West Chester

Customer service I gave it a 4/5 because it was near impossible to get a hold of someone in Customer service, but other then that the employees we're really nice, and I gave it a 4/5 because it was near impossible to get a hold of someone in Customer service, but other then that the employees we're really nice, and help threw the process of getting my car fixed was great. The loaner car was great as well. More

"Five Star Service" From the first phone call to after I purchased my car Eric Smith was INCREDIBLE! He is patient, attentive, and ensured I was totally satisfied! From the first phone call to after I purchased my car Eric Smith was INCREDIBLE! He is patient, attentive, and ensured I was totally satisfied! More

This was easy and efficient Craig Muleback has always been tremendous help.I have used the agency for 25 years and will continue. Your service manager Craig, is always on his ga Craig Muleback has always been tremendous help.I have used the agency for 25 years and will continue. Your service manager Craig, is always on his game. More

Accident Repair Had about $1200 in accident repair work needed. Work was completed in less than 3 days and the entire experience was outstanding. Great customer servi Had about $1200 in accident repair work needed. Work was completed in less than 3 days and the entire experience was outstanding. Great customer service and fine workmanship. 5 star rating! More

Wonderful customer servive My service manager, Paul Graziano was pleasant, helpful and knowledgable. He assisted me with my questions about features of my vehicle and kept me in My service manager, Paul Graziano was pleasant, helpful and knowledgable. He assisted me with my questions about features of my vehicle and kept me informed regarding the progress of the service on my car. He even brought the final paperwork to me in the waiting area to sign, so I could leave immediately. Working with Paul was the best service experience I have ever had at Mercedes of West Chester. More

Excellent Service I receive excellent customer service Craig Muehlbach and my mechanic is Tyler Adams who is just as amazing. I’m very comfortable bringing my car in I receive excellent customer service Craig Muehlbach and my mechanic is Tyler Adams who is just as amazing. I’m very comfortable bringing my car in for service knowing that both Craig and Tyler will be honest in identifying and fixing any issues I have. More

Great experience overall!! I came here to purchase a car and walked out with a car! I would recommend Clinton to anyone who would consider buying a car here. I came here to purchase a car and walked out with a car! I would recommend Clinton to anyone who would consider buying a car here. More

Super Easy Purchase I was able to get in and out with no pressure. We discussed the deal via txt and phone w/ease and closed the deal in a few hours. I was able to get in and out with no pressure. We discussed the deal via txt and phone w/ease and closed the deal in a few hours. More

excellent I leased my car from another dealership because the pricing was more attractive. However, I have it serviced at West Chester because I enjoy the exp I leased my car from another dealership because the pricing was more attractive. However, I have it serviced at West Chester because I enjoy the experience at the West Chester dealership. Craig always makes the experience pleasant and professional. The dealership is clean and the team of employees are all outstanding. I also visited with Clint while my car was being serviced. Clint is professional and he has a very nice personality. I look forward to receiving buyout and new lease pricing. More

Experience Every time I come into the dealership, i an treated in a professional manner. The service department handles my concerns & gives me feedback that I Every time I come into the dealership, i an treated in a professional manner. The service department handles my concerns & gives me feedback that I can understand. More