Mercedes-Benz of West Chester

10000 mile service I would rate the experience a 10. Paul Grazziano was friendly and knowledgeable. The loaner car procedure was also friendly and quick A good experie I would rate the experience a 10. Paul Grazziano was friendly and knowledgeable. The loaner car procedure was also friendly and quick A good experience all around. More

Outstanding service, and I’ve always had a great experience. I came in to have my maintenance reminder reset because I do my own oil changes, they set me up with an express service (which included a full interio I came in to have my maintenance reminder reset because I do my own oil changes, they set me up with an express service (which included a full interior and exterior cleaning of my car), and also replaced an auxiliary battery that was covered under warranty during my short visit. They always place dispossible mats and covers on the floor and seat of the car, and almost always return the vehicle CLEANER than when I dropped it off. On top of that I’ve never payed a single cent for anything I didnt feel happy about. They definitely go above and beyond to set a new standard for customer service, both on the Sales side, and the service side. I bought my 2015 E350 4matic from them and have always come back, and have been treated like family. More

Excellent service The company provided excellent service. Bob Ashman was professional and very knowledgeable, as well as friendly and helpful. I was treated respectfull The company provided excellent service. Bob Ashman was professional and very knowledgeable, as well as friendly and helpful. I was treated respectfully by everyone I met. Mike was also professional and friendly. The car was delivered in immaculate condition. More

Great Dealership This dealership is great. They have a full inventory, very clean showroom with lots of amenities, and friendly/knowledgable employees! They made the This dealership is great. They have a full inventory, very clean showroom with lots of amenities, and friendly/knowledgable employees! They made the car buying process enjoyable. We will be back! More

Low on oil GLC 300 after driving 3,000 miles Service department checked the oils and found 1 quote lost already and top the oil level . Service department was great, specially Mike Strickland Jr Service department checked the oils and found 1 quote lost already and top the oil level . Service department was great, specially Mike Strickland Jr treated all customers very well. Thanks Gajaka More

the best experience This dealership, led by Eddie Milan, is by far the best. Eddie and Jen Silva made a dreaded chore a happy experience. Grateful to them! This dealership, led by Eddie Milan, is by far the best. Eddie and Jen Silva made a dreaded chore a happy experience. Grateful to them! More

Inspection service My inspection was completed in 1.5 hours including the car wash. Great!! I also requested to work with another service agent and my request was honore My inspection was completed in 1.5 hours including the car wash. Great!! I also requested to work with another service agent and my request was honored. Thanks. More

Very happy with Lynne Lynne is the BEST! She is knowledgeable, kind and effective! Thank you so much for all you do. The BEST, Best, best, ever! Thank you. Lynne is the BEST! She is knowledgeable, kind and effective! Thank you so much for all you do. The BEST, Best, best, ever! Thank you. More

Excellent work, very friendly and sophisticated people Sophisticated people, exelent work without pressure , hight level of communication between sales and buyer, very friendly and helpful, I think the Bye Sophisticated people, exelent work without pressure , hight level of communication between sales and buyer, very friendly and helpful, I think the Byers can buy more cars, because they feel them self very comfortable in dealership of westchester Mercedes Benz dealership. More

Excellent and fast service! Always a great experience. From the moment you arrive you are greeted with superior service and are kept up to date on your cars service visit status Always a great experience. From the moment you arrive you are greeted with superior service and are kept up to date on your cars service visit status via text and phone. More