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Mercedes-Benz of Washington - Service Center

Washington, PA

4.7
118 Reviews

118 Reviews of Mercedes-Benz of Washington - Service Center

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June 25, 2024

Service timely, friendly and professional. I enjoy working with the service advisors, Amy and James. More

by RSPROWLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Nelson
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Jun 26, 2024 -

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 22, 2024

Great experience from beginning to end. Easy and efficient. Like the way you speak to a person. More

by MJEUSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 18, 2024

The dealer was prompt in responding to my emergency and made sure my vehicle was ready the next morning before 9 am. More

by BIGBOBASHCRAFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 10, 2024

The dealership location is convenient for me. I think the service staff are knowledgeable and I especially like the mechanic's summary of required and suggested service. More

by MERC03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 05, 2024

Cliff and his sales team have been great to work with as well as Bob and his team! More

by cvh0330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Nelson
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May 31, 2024

The support staff is very understanding and nice. In this economy my yearly service is starting hurt and some of the prices for little things are outrages. A cabin filter should not cost what you cha More

by VAJANET65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024

Good service. They did what I have told them to do in a timely manner. More

by KARLXIAO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Blussick
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May 27, 2024

They did a great job in following up on a major issue even though it took 2 visits. More

by DMARJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
May 29, 2024 -

Mercedes-Benz of Washington responded

We appreciate your feedback and are eager to better your return experience.

May 27, 2024

Excellent service. James xxxxx is the best !! Always professional and courteous! Never an issue with the repairs! More

by suzypappas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James xxxxx
Report | Print
May 29, 2024 -

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 25, 2024

I am so pleased with Mercedes service. They are knowledgeable and courteous. They keep me updated about my service and are very mindful about getting the job done correctly! I always tell More

by knackoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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