Bob Anderson
Bob Anderson at Mercedes-Benz of Washington
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Bob Anderson

Service Manager

Mercedes-Benz of Washington

480 Washington Rd
Washington, PA 15301

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4.8
40 Reviews

Dealership Experience

35 yrs, 10 mos

Industry Experience

37 yrs, 8 mos

4.8

40 Reviews

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40 Reviews of Bob Anderson

June 10, 2024

Dealership Rating
Employee Rating

The dealership location is convenient for me. I think the service staff are knowledgeable and I especially like the mechanic's summary of required and suggested service. More

by MERC03
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

June 05, 2024

Dealership Rating
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Cliff and his sales team have been great to work with as well as Bob and his team! More

by cvh0330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clif Burns, Jeremy Carpenter , Amy Nelson

May 31, 2024

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Employee Rating

The support staff is very understanding and nice. In this economy my yearly service is starting hurt and some of the prices for little things are outrages. A cabin filter should not cost what you cha More

by VAJANET65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 25, 2024

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I am so pleased with Mercedes service. They are knowledgeable and courteous. They keep me updated about my service and are very mindful about getting the job done correctly! I always tell More

by knackoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 24, 2024

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Employee Rating

Very friendly,efficient,informative! They go above and beyond to make the customer happy and comfortable More

by ECHAT54
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 24, 2024

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 23, 2024

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This dealer provides friendly, professional, and prompt service. They also took care of dates and a recall while car was there for service. More

by JPICK9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2024

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 21, 2024

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Employee Rating

John Sisson Mercedes has excellent customer service, and everyone is very professional. Inspection was done in a timely manner. More

by JFTANNER127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Koschak, Kylie Steever

May 22, 2024

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 18, 2024

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The customer service was great, my car was done in a timely manner, and I appreciated them washing my car too. More

by bkplaney24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2024

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 14, 2024

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Employee Rating

Staff is very knowledgeable and friendly. Repair was completed timely and restored to new condition More

by paul.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy

May 15, 2024

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 30, 2024

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Employee Rating

Very professional, knowledgeable about the vehicle and very pleasant to do business with. I will definitely go there for future business and referrals More

by Barb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Carpenter , Jim

May 02, 2024

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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