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Mercedes-Benz of Washington - Service Center

Washington, PA

4.7
118 Reviews

118 Reviews of Mercedes-Benz of Washington - Service Center

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August 01, 2024

Excellent service and write up staff. Delivers a clean, freshly washed car promptly as promised. Offers a loner when desired More

by JACK87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Horney 👏👏#1
Aug 06, 2024 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 01, 2024

Always excellent service! Quick, accurate and very helpful. All questions easily addressed at each service. More

by churchdg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Mercedes-Benz of Washington responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 31, 2024

Professional service, kept me updated, they provided courteous service. Thanks to my team at Mercedes. Thank you James , Bob excellent service. More

by GMY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 30, 2024

I have always been pleased with service here, but the only complaint I have this time is with regard to no one calling to advise when my car was ready. I called finally called, to find it had been ready More

by Bob Reagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Blussick
July 30, 2024

Did an outstanding job in a very short time and I was back on the road again. More

by davidjsalicce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Staff, managers, technicians, were first class in assisting. I am thankful for a great team! More

by CARNOLD4214
Recommend Dealer
Yes
Employees Worked With
Amanda Koschak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Todd
Jul 26, 2024 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 10, 2024

Great staff! Efficient! Very professional and friendly. Always willing to assist. Always first class! No issues. More

by BLUEFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 29, 2024

Prompt efficient professional work! Dealer provided a loaner car when extended service was needed and delivered vehicle to my home the same day! More

by daledrost5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Jul 02, 2024 -

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 27, 2024

Excellent work and friendly people including the service manager Always available always there and ready to assist More

by JPIRRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Mercedes-Benz of Washington responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 26, 2024

Been going since Sisson Motors, about 12 years now. Same great people like James Horney. Same great service. Left Bobby Rahall to come to Sisson back then. Still an excellent decision… More

by MJM458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horney
Jun 26, 2024 -

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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