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Mercedes-Benz of Washington - Service Center

Washington, PA

4.7
118 Reviews

118 Reviews of Mercedes-Benz of Washington - Service Center

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March 12, 2024

They picked up my vehicle and provided a loaner vehicle. To complete the repairs they needed to keep the vehicle for almost 3 days, but having the loaner held the inconvenience of not having my vehicle to a More

by JACKSO.JC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Nelson
Mar 12, 2024 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 06, 2024

Always a good experience, Amy is knowledgeable and courteous. If she does not know something she will absolutely find out More

by miguerra888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Naraskivitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
Mar 06, 2024 -

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 05, 2024

As always communicative and professional service and technicians at Mercedes of Washington, Pa Love that Jim More

by KRISMOLNAR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Koschak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2024

My car was filthy upon pickup. I had not only asked for it to be cleaned and asked about auto butler, but was then never provided with an answer - I was simply ignored. When I pick More

by hjsst261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2024

Quick and efficient service. Everyone was friendly and informative. Great service and buy your car More

by nsciulli0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2024

The dealership was very accommodating when I requested delivery of my car back to my home. Service was quick as well. Thank you! More

by estracci
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

really no problem with the dealership but our car isn't a year old and needed new tires after 7k miles thats ridiculous More

by THEDEXPERT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
amy
March 01, 2024

Justin and Bob Anderson are rockstars! Always go above and beyond for Mercedes-Benz customers like me! They got my EQE500 app back working and I love driving my car! 10/10 would recommend More

by Ru2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Koschak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudolph Tatar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Everything is first class. People, facilities, and cleanliness. They got me in and out without any hassles. , More

by JWF2SVF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Excellent Service Always. Top notch customer car care and service. Highly recommend this dealership and service center. More

by vintagealleyrentals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.