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Mercedes-Benz of Washington - Service Center

Washington, PA

4.7
118 Reviews

118 Reviews of Mercedes-Benz of Washington - Service Center

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December 01, 2024

They dropped off a loaner and picked up our GLC 350e. All went well. Thanks More

by fxurbyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 13, 2024

Very detail oriented staff and facility. The staff kept us updated thru out the visit . More

by acmpam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 06, 2024

Had an amazing experience at Mercedes-Benz of Washington! Mallie was absolutely the best – she made the whole car-buying process smooth and stress-free. Her knowledge, professionalism, and genuine care for w More

by Malibumal!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALLISON GIAMBANCO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mallie Nalevanko
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Nov 15, 2024 -

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 31, 2024

I was very impressed with the level of service and sharing of info i received. More

by smaust1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Merdian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 29, 2024

Kindest employees in the whole world. I’m always happy to come in for service work. More

by nico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Blussick
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Oct 30, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 25, 2024

Dealer members offer pleasant and professional greeting and service. Technicians perform professional work and advise if unforeseen issues arise. Pleasant waiting room with many immunities. More

by EECS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Horney Service advisor; Amy Nelson, Service advisor
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Oct 25, 2024 -

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 24, 2024

Start to finish it was the best and easiest experience I have ever had buying a vehicle. More

by marissa.casoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Creed Potkul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHEN STAATS
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 23, 2024

Service Advisor Justin is very competent, nice, and does his job very well. Wasn’t expecting overnight stay for car however, but had loaner so no issue. Very pleased. More

by BROOKSLOCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to provide us with this feedback.

October 23, 2024

Excellent service, curteous staff, always on time, great team at this wonderful dealership! Highly recommended! More

by JOANKELLEY
Recommend Dealer
Yes
Employees Worked With
TJ Naraskivitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHEN STAATS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Nelson, Brittany, Mallie
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Oct 25, 2024 -

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 23, 2024

Great, professional, and courteous service. It’s super easy and they provided a loaner. I love this place More

by RICHARDFREDIANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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