Mercedes-Benz of Washington
Washington, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Called 4 times, left messages twice and spoke to a service advisor twice, still no return call on servicing my 2020 sprinter, one of four Mercedes I own. Completely sucks that they are the only Merced service advisor twice, still no return call on servicing my 2020 sprinter, one of four Mercedes I own. Completely sucks that they are the only Mercedes dealer within 40 miles authorized to service sprinters because they obviously don’t care. More
Best experience buying a car ever Angela made my purchasing experience quick and easy. She took time to listen to me and uncover what I wanted. She made the experience about ME! Not Angela made my purchasing experience quick and easy. She took time to listen to me and uncover what I wanted. She made the experience about ME! Not what She wanted to sell. She gave me options and gave me things to think about. All from a "what's best for you". There was no pressure. None! Thank you Angela I would recommend Angela and the team at John Sission to anyone thinking about purchasing a Mercedes. They are a first class dealership and I know I will be returning for my next car More
Love the car, but had problems with the financing department at the last minute. I was promised a certain finance rate prior to the sale. When I arrived to purchase the car and fill out paperwork, department at the last minute. I was promised a certain finance rate prior to the sale. When I arrived to purchase the car and fill out paperwork, the finance rate on the paperwork was incorrect (was jacked up from what had been previously been discussed and what I had been told it would be). Dealership claimed that they do not use credit scores and instead had some other type of "auto score" and that score was over 100 points lower than my credit score. When I look a man in the eye and make an agreement, then that is what I expect to happen. Dealership apparently does not have the same philosophy. Dealership was not helpful in getting this corrected even blamed the change in interest rate from what had been promised on ME. More