Mercedes-Benz of Washington

Very professional, knowledgeable about the vehicle and very pleasant to do business with. I will definitely go there for future business and referrals very pleasant to do business with. I will definitely go there for future business and referrals More

Enjoyed my experience with the sales and service team. Loved my electric loaner, gave me all the electric feels Loved my electric loaner, gave me all the electric feels More

Helpful, Great Service, Very Clean, Friendly, Curteous, Kind, Very Knowledgeable, Great At Their Jobs, Nice Kind, Very Knowledgeable, Great At Their Jobs, Nice More

Creed and Allison were great during our visit. Will definitely recommend to anyone looking for a car Will definitely recommend to anyone looking for a car More

Very informative on the status of the work. Provided updates on the parts that were ordered from Germany. Provided updates on the parts that were ordered from Germany. More

Purchased a brand new Mercedes. Under 5K miles and my tire split on the sidewall at the seam. I noticed when my tires came up light on air. The rim wasn't damaged and I could see Under 5K miles and my tire split on the sidewall at the seam. I noticed when my tires came up light on air. The rim wasn't damaged and I could see no visible damage to the tire. When I took it in to replace the tire I asked if it could be covered as a manufacturer defect. I was told "No" you must have hit a pothole. After paying and complaining to the front desk I was contacted by the service manager. I come to find out it could have been turned in as a potential manufacturer defect. I was credited for a future visit but only for 7/10 of my tire wear. Which is astounding given I had only driven 5K miles. Overall, really poor experience and especially for a brand new 140K plus car. I almost forgot. I brought it in 8AM on a Saturday so I could have it back for the weekend. When I contacted them at 11AM asking if I could pick it up I was told it was too close to 12 and I would have to wait until Monday. Four hours to change a tire? Only going above a one star to a two due to the credit back. More

Excellent customer service. Started on time, finished on time and most importantly, all work was done correctly. Many thanks! Started on time, finished on time and most importantly, all work was done correctly. Many thanks! More

Great service at a good price. The only dealership my wife and I do business with. The only dealership my wife and I do business with. More

I've always has a had great experience working with the service department. Everyone there is very accommodating and professional. service department. Everyone there is very accommodating and professional. More

Such an amazing experience for me! My salesperson, Cloff Burns, was very courteous and well-informed. The service was flawless. He handled the entire process easy and pleasant by givin My salesperson, Cloff Burns, was very courteous and well-informed. The service was flawless. He handled the entire process easy and pleasant by giving me all the details I required without being intrusive. Giving over a large amount in a single transaction for my car's down payment made me feel totally comfortable. Cliff went over and above to answer all of my inquiries and concerns about the car. I'm thrilled to announce that I'll be coming back soon to buy another car from you. Cliff, I appreciate your great service and the confidence you gave me about my investment. More