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Mercedes-Benz of Washington

Washington, PA

4.8
187 Reviews
Mercedes-Benz in Washington, PA John Sisson dealerships have been a part of the Pennsylvania landscape for nearly 50 years. In that time, we have always remained customer-focused and satisfaction oriented. We don’t just want you to drive a Mercedes-Benz of Washington car, we want you to come back for your next car, and we want you to rely on us for service. At Mercedes-Benz of Washington, we do not take our customers for granted. We work hard every day to maintain the relationships that we have built. That’s why so many of our customers have been here before. Repeat customers are satisfied customers. If you have never been to Mercedes-Benz of Washington before, then we would love to earn your business. Our Washington dealership is ready to help you find everything that you need. We serve all the surrounding areas including Pittsburgh, McMurray, Canonsburg, Wheeling, and many other cities and town all throughout the South Hills. If you want a Mercedes-Benz and live in Southwestern Pennsylvania, you should come out to see us or browse our inventory online. A Mercedes-Benz is an example of automotive perfection. These astounding vehicles are always ready to impress you with their luxury, intelligence, power, and technology. If you have never experienced the wonder of a true Mercedes-Benz vehicle, then you owe it to yourself to get behind the wheel and test one out for yourself. We have all the most popular Mercedes-Benz models including A-Class, CLA, C-Class, E-Class, GLE, GLC, GLA, and more. In addition to our new inventory, we also have an extensive inventory of pre-owned vehicles that are perfect if you want to get a little more car for the money and don’t mind a few gentle miles on the odometer. Our service department goes above and beyond all expectations. With their VIP program, they can provide complimentary pick-up and delivery for all of your Mercedes-Benz service. We can even include a loaner vehicle from our extensive loaner fleet. If you would rather come to us, you can take advantage of our premier express service for most of the regular maintenance that will get you in and out right away. For longer service visits, you can rely on our shuttle service. We will provide you with the convenient service that you deserve.
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480 Washington Rd

Washington, PA

15301

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Showing 187 reviews

March 01, 2024

Amazing dealership and staff! I will Continue to come back time and time again. Always pleasant and upfront More

by ltwarog1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clif Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Koschak
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Naraskivitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mallie!!!
February 29, 2024

I truly appreciate the service and follow up communications I received to make sure my car was taken care of. Jim Horney and his staff provided prompt and expert service. I also appreciate the s More

by JFSAAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Koschak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Horney
February 29, 2024

It took 1 hour ($200) for the tech to diagnose a bad alternator. An additional $400 in labor to replace it, $850 for a rebuilt unit and a $92 core credit. This dealership is not building good will for f More

by PATERA66
Recommend Dealer
No
Employees Worked With
James - service advisor
February 29, 2024

Been treated well two times! Would go back again if need to! Live Jeremy and everyone I’ve come into contact with! great job Angela! More

by shoemakergail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clif Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison
February 28, 2024

I am pleased with the service that I received. I also appreciate my car being washed. More

by lmarzina
Recommend Dealer
Yes
Employees Worked With
James Fort
February 27, 2024

It's been a few days after the service done on my gl450 and so far so good..great service guys More

by MACHS8050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 27, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 27, 2024

Quickly took care of problem and got me out of there. They were very courteous. More

by KMCCART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Koschak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Creed was excellent during our visit to purchase or new car, Everything was perfect. Highly recommended More

by Tom Abraham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clif Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Koschak
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Naraskivitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Creed Potkul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 22, 2024

Way too expensive for routine maintenance. I paid almost $500 for oil change, tire rotation, etc. at MB. The SAME service on my 2021 Lincoln Nautilus was $108. More

by RAHUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Mercedes-Benz of Washington responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@johnsissonmercedes.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 21, 2024

The experience was good. The assistance in getting a loaner car was very much appreciated. Only issue is that every time I bring in the car, it ends up costing me $3K. I h More

by rmaher0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif Burns
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Mercedes-Benz of Washington responded

We appreciate your feedback and are eager to better your return experience.

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