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Mercedes-Benz of Waco

Waco, TX

4.3
133 Reviews
Mercedes-Benz of Waco is your go-to destination for all things Mercedes-Benz in the Waco area. Located in Waco near the Parkdale Shopping Center, our dealership serves residents from surrounding Beverly Hills, Hewitt, and Woodway, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Waco has it all. Visit our website to learn more, and schedule a test drive today.
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1625 North Valley Mills Dr.

Waco, TX

76710

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Showing 133 reviews

January 12, 2026

I am very pleased with my experience at the dealership and Pablo. My salesman was excellent and the rest of the team. I am also pleased with my car. Thus far, however, I am a driver, so I have not had muc More

by evansfamily65
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
The service person that helped me was very helpful and I appreciate him so very much i'm sorry, I do not recall his name at this time..
Jan 14, 2026 -

Mercedes-Benz of Waco responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 26, 2025

Extremely great folk that KNOW these vehicles with making it easy to make a purchase. More

by Tj
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Yun
Dec 29, 2025 -

Mercedes-Benz of Waco responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 24, 2025

It’s a very nice dealership and that means a lot to me cause I’m a disabled veteran More

by 19Dickerson63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
Dec 24, 2025 -

Mercedes-Benz of Waco responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

November 26, 2025

Ernesto did everything he could to make sure everything was ok. And my daughter is enjoying her new car More

by benhughesbenhughes
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ernesto
Nov 27, 2025 -

Mercedes-Benz of Waco responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2025

Very poor service depatment. Per there instructions, scheduled appointment on line. I do not live in Waco, do not work in Waco and live in ine driver family. Booked service appoi More

by stone.harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Hill
Nov 01, 2025 -

Mercedes-Benz of Waco responded

Hi, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (254) 244-0166 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Nov 02, 2025 -

stone.harold responded

Already taken care of with Mercedes-Benz of Georgetown, a very professional, responsive service department.

October 17, 2025

My recent purchase experience at Mercedes-Benz of Waco was outstanding from start to finish. The staff was professional, welcoming, and attentive, making the entire process seamless. The thoughtful delive More

by GLE2026
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack,Claudia and Brian
Oct 22, 2025 -

Mercedes-Benz of Waco responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 15, 2025

Mercedes Benz of Waco has been servicing my GLC 300 for the past 4 years after I purchased it. Not one time have I been disappointed. My service advisor Sean is top notch, he gets the job done and is alway More

by rereb38
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sean Shipman
Oct 15, 2025 -

Mercedes-Benz of Waco responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

September 12, 2025

Good service from the people who were there. They was helpful and considerate and courteous More

by joedupar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia
Sep 15, 2025 -

Mercedes-Benz of Waco responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 31, 2025

Sean and Wallace are both amazing to work with! Highly recommend this dealership for service and sales! More

by Damien Walker
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Shipman, Wallace Fletcher, Caroline Cruz
Sep 03, 2025 -

Mercedes-Benz of Waco responded

Hi Damien, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 06, 2025

I drove approximately three hours to Waco to pick up sight unseen a vehicle that I had viewed on Carfax. When I arrived the vehicle was parked at the front entrance. I was met by Roberto the salesman I More

by braziel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reberto
Jun 10, 2025 -

Mercedes-Benz of Waco responded

Hi, we are pleased to hear you had such a positive experience with us, Braziel! We appreciate your recommendation of Mercedes-Benz of Waco and we hope to be of service again in the future.

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