Mercedes-Benz of Virginia Beach
Virginia Beach, VA
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329 Reviews of Mercedes-Benz of Virginia Beach
A Very Great Experience I had a great buying experience with Vince. I was coming out of a 2014 E350 that I had really enjoyed. I was trying to determine if I was going keep i I had a great buying experience with Vince. I was coming out of a 2014 E350 that I had really enjoyed. I was trying to determine if I was going keep it or try a 2017 E300. I was hesitant because I felt that the E350 was a better ride and I did not want to be disappointed. Vince assured me with the 2017 specs that I would be receiving the same, if not better ride with the E300. He found the color that met my expectations, the interior was ridiculously refined, and the ride was incredible. Vince is very knowledgeable in regards to Mercedes. Thank you!!! More
The Charles Barker's Mercedes Dealership is the BEST! I recently purchased a 2017 GLC300 4 Matic SUV. Coming out of a Range Rover HSE Supercharge, I had serious expectations for my new car purchase and r I recently purchased a 2017 GLC300 4 Matic SUV. Coming out of a Range Rover HSE Supercharge, I had serious expectations for my new car purchase and reluctantly considered Mercedes. This is my fifth Mercedes purchase and I am not an easy buyer to please! Adam Mayassi approached me on my first visit to the dealership, and from the start, he provided the BEST, "non-pushy" and knowledgeable sales experience that I've ever encountered ! I must admit, I quite frankly had already selected the car and planned to purchase it "cash" from a dealer in Los Angeles! Adam's expert knowledge of the GLC300 in comparison to other Mercedes options caused me to make the cash purchase from him within two days! Adam found the car fully loaded with all of my requirements within one day and bought it into the dealership for me to test drive. I was highly impressed! In addition, the sales department provides extensive support to customers that extends well beyond normal expectations! I am a very satisfied customer, and I am enjoying the best purchase and the best performing vehicle ever! More
Excellent Car Buying Experience at Charles Barker Mercedes I had a top to bottom excellent buying experience selecting a new Mercedes at Charles Barker. I am a repeat customer of Glenn Frankel and he personall I had a top to bottom excellent buying experience selecting a new Mercedes at Charles Barker. I am a repeat customer of Glenn Frankel and he personally saw to it again that I got exactly the perfect car for me, at the right price and took care of every detail. I love my brand new car. It drives and looks like a dream. I would recommend Glenn Frankel and Charles Barker Mercedes to anyone who is considering a new car. More
Great Overall Experience Tish made sure we got the vehicle we wanted and went out of her way to search for the features and options we had on our list. We appreciate her atte Tish made sure we got the vehicle we wanted and went out of her way to search for the features and options we had on our list. We appreciate her attention to detail and knowledge of our new vehicle. More
Outstanding Adham is an outstanding Sales Agent. He was understanding and very knowledgeable about the Mercedes Benz brand. Adham and Yogi were very helpful and u Adham is an outstanding Sales Agent. He was understanding and very knowledgeable about the Mercedes Benz brand. Adham and Yogi were very helpful and understanding. This is my family's second purchase from a Charles Barker dealership and we are very pleased with the experience. More
Broken Promises and Rude Service Member I purchased a new E350 2 years back. When making the deal, I asked about valet pickup/drop-off for service appointments as I live 35-40 miles and oth I purchased a new E350 2 years back. When making the deal, I asked about valet pickup/drop-off for service appointments as I live 35-40 miles and other dealer in the area provides that service. I was promised that it will not be a problem but it has been a pain. Service department keep saying that is sales job to arrange the pickup and drop-off, they don’t know about it even though it same dealership. And the service staff is in generally haughty and arrogant. I will never buy another vehicle there and not recommend it to anyone. More
Best Car buying experience ever! Truly professional in every way! I started dealing with the sales manager Yogi Jaffee back in January of 2016 to begin the order process. Yogi and Sea Truly professional in every way! I started dealing with the sales manager Yogi Jaffee back in January of 2016 to begin the order process. Yogi and Sean were professional and timely at all times. When the car arrived Sean spent as much time as necessary to explain all the features of the new vehicle. More
Excellent car buying experience Mercedes offers a great product line, and Charles Barker's team delivers it in a professional and extremely satisfying manner. Thanks in particular t Mercedes offers a great product line, and Charles Barker's team delivers it in a professional and extremely satisfying manner. Thanks in particular to Adham for a most pleasant car buying experience. More
Awesome experience!!! Mr. Hadrian Apoderado was a phenomenal sales person. From the moment we first stepped inside the dealership to the day we took delivery of our Mercede Mr. Hadrian Apoderado was a phenomenal sales person. From the moment we first stepped inside the dealership to the day we took delivery of our Mercedes Benz, Hadrian was there all the way. He always made himself available through text or phone and he was very sincere, very helpful, and very professional! He was also very happy and excited for us that we're getting our first Mercedes Benz! Mr. Gregory Montie was also very helpful in patiently explaining all details and numbers on paper, make sure we feel comfortable with everything. Management people Mr. Yogi Jaffee and Ms. Grace Mendoza made all these things possible and they also deserve special mention. Without them, these would all still be a dream for us. All other employees at Charles Barker Mercedes Benz that we came across with are all very friendly and welcoming! You wouldn't feel that you are in a Mercedes Benz dealership because everybody treated us with respect. I have had several good sales experiences with Japanese brands before but this one beats them all! My overall experience with Charles Barker Mercedes Benz had been awesome and deserves a 10 out of 5 stars!!! I am looking forward to more experiences with them! More
Outstanding customer service! I'm a repeat customer, and my Sales representative Tish was AWESOME! I'm in the military and bought my first Mercedes from Charles Barker over the ph I'm a repeat customer, and my Sales representative Tish was AWESOME! I'm in the military and bought my first Mercedes from Charles Barker over the phone while deployed overseas. Tish went above and beyond to ensure all of my wants and needs were meet. I was so impressed with the way the entire Charles Barker family handle my situation professionally. Upon my return to the United States, I went in to thank them personally for ensuring my family was 100 percent satisfied. Needless to say, I bought another Mercedes that day. A thanks to Tish, Gregory (financed director) and the entire Charles Barker family for an outstanding experience. I'm looking for to doing business with them in the near future. More