Mercedes-Benz of Virginia Beach

Great Sales and Service Team I've been purchasing MB products for years now and I've always been impressed by the team at Mercedes Benz of Virginia Beach. Sean Garwood is not only I've been purchasing MB products for years now and I've always been impressed by the team at Mercedes Benz of Virginia Beach. Sean Garwood is not only an excellent sales executive, he's also very attentive to what the customer wants. He went the extra mile to find the car my wife wanted and made sure to keep us informed every step of the way, from ordering the product, to following up after the sale! The service department is second to none and Shirley has been our service writer for years. She's always honest and to the point and when she can save you money, she will! Excellent Company to deal with! More

Hadrian Apoderado deserves FIVE STARS all across the board! I have been in communication with HaDrian for over 6 months expressing my desire to purchase a Mercedes Benz and long story short HE IS THE BEST! Than I have been in communication with HaDrian for over 6 months expressing my desire to purchase a Mercedes Benz and long story short HE IS THE BEST! Thanks a million for providing exceptional service to us! More

Outstanding Hadrian my purchase a wonderful experience. He is very accommodating, thorough, and informative, even after my purchase. I purchased a Mercedes CLS55 Hadrian my purchase a wonderful experience. He is very accommodating, thorough, and informative, even after my purchase. I purchased a Mercedes CLS550C in black and it's absolutely beautiful. More

Vince is the best My husband and I bought a certified pre-owned 2015 Mercedes Benz through Vince Varnadore and I can't find enough positive words to describe his helpfu My husband and I bought a certified pre-owned 2015 Mercedes Benz through Vince Varnadore and I can't find enough positive words to describe his helpfulness, professionalism and responsiveness in our interactions with him. From the very beginning he was attentive and personable, answering our questions and offering alternatives. When we did the test drive he patiently went through the features of the car, many of which we were unfamiliar with. Given our needs he suggested an alternative vehicle and helped us to make that happen. We are very happy with Vince's customer focus and will contact him when we are ready for our next car. More

Got very competitive Price I was shopping for Bmw and Mercedes Benz but Jim Hayden's salesmanship made me buy Mercedes Benz. He is very helpful in getting my car. I was shopping for Bmw and Mercedes Benz but Jim Hayden's salesmanship made me buy Mercedes Benz. He is very helpful in getting my car. More

Outstanding Accommodating Thorough Informative Listens Easily to be reached Very pleasant Knowledgeable We had such a wonderful experience, we went back th Accommodating Thorough Informative Listens Easily to be reached Very pleasant Knowledgeable We had such a wonderful experience, we went back the next day and purchased another vehicle More

Amazing customer service! Went well beyond all expectations to carry out a surprise gift... My new Mercedes c300. The entire dealership was in on setting the surprise delivery! Went well beyond all expectations to carry out a surprise gift... My new Mercedes c300. The entire dealership was in on setting the surprise delivery! More

Changing Class of Cars After a rocky start to finding a new replacement for my aging SLK, all the pieces of the puzzle finally came together. Thanks to Brett in service fo After a rocky start to finding a new replacement for my aging SLK, all the pieces of the puzzle finally came together. Thanks to Brett in service for introducing me to Jim Hayden. He was very responsive in helping me find what I truly could be happy with and enjoy driving at the same time! Top notch salesman!! I couldn't have bought a better Birthday present! My thanks to the Charles Barker Team! More

First class dealership - quality shows throughout James was wonderful! He is very knowledgable on all the vehicles and made the process simple. We actually came in on Sunday when it was closed. James James was wonderful! He is very knowledgable on all the vehicles and made the process simple. We actually came in on Sunday when it was closed. James allowed us to test drive a SUV I was in love with. The next day we came in and bought it. He was hassle free, up front, and kind. He made the process so easy. This dealership is what to expect when buying a luxury car. While waiting through the dreaded financial process, they served us Starbucks and even lunch. It isn't much but made the process a bit more bearable. They answered all my questions directly. Next to a home, getting a vehicle is a huge expense. I wanted to know this was a car I will enjoy for years to come. We looked at a lot of vehicles from many dealerships from all the luxury brands to other large known brands of SUVs. We felt this was the best for what we were looking for. From the start we felt at home with this dealership. MB speaks for itself. We purchased the GLC300 at a good price with good trade-in for our other vehicle. The car we chose was still in bubble rap so they loaned us a nice used vehicle in their lot as they prepped our new vehicle. The next day it was ready! I am happy and best of all I look super cute in my SUV! I would recommend this dealership. I feel comfortable knowing I can come back at anytime for service and questions. 5 stars throughout. More