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Mercedes-Benz of Virginia Beach

Virginia Beach, VA

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329 Reviews

4949 Virginia Beach Boulevard

Virginia Beach, VA

23462

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329 Reviews of Mercedes-Benz of Virginia Beach

December 11, 2016

happy Glen is just an amazing person and placed me at ease during this big purchase. Really enjoyed his professionalism and dedication to me being happy i More

by FAME2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Frankel
Dec 12, 2016 -

Mercedes-Benz of Virginia Beach responded

We are thrilled to know that your most recent experience with Mercedes-Benz of Virginia Beach was a great one. Glenn is a great asset to our team, and we will be sure to pass along your kind words. We hope that you are enjoying your new Mercedes-Benz, and thank you for Riding with Charlie!

December 10, 2016

Would never recommend!!!! I went there to buy a car for my wife for Christmas, I was paying cash and I was treated horribly. They wanted 3 months of bank statements??? I wasn't More

by Jesmalley
Recommend Dealer
No
Employees Worked With
Ladonna Staton
Dec 12, 2016 -

Mercedes-Benz of Virginia Beach responded

We are sorry to hear that you had a poor experience with Mercedes-Benz of Virginia Beach. Mercedes-Benz has certain requirements for highly sought-after vehicles that are in low supply, such as the GLS, and our dealership must abide by them. We do apologize once again and would like to invite you to call our General Manager, Yogi Jaffee at 757.499.3771, as he is very concerned and would like to explain the entire situation at your convenience.

December 09, 2016

Wonderful. This is my fourth Mercedes-Benz that I have bought from Charles Barker. Mr. Glenn Frankel is the very best salesman that I have dealt with. He makes More

by graceyrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Frankel
Dec 12, 2016 -

Mercedes-Benz of Virginia Beach responded

We truly appreciate your great review of Mercedes-Benz of Virginia Beach. Glenn is truly a wonderful asset to our team, and we are so glad that he made your most recent car buying experience a pleasant one! We hope that you are enjoying your new vehicle, and thank you for Riding with Charlie.

December 05, 2016

Class Act! Great experience with Charles Barker Mercedes! Jim was very friendly, knowledgeable, and easy to work with, as well as getting me a price I was satis More

by Dr. S. P. Morrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hayden, Yogi Jaffee
Dec 06, 2016 -

Mercedes-Benz of Virginia Beach responded

We truly appreciate your excellent review of Mercedes-Benz of Virginia Beach. Our top priority is to provide a best-of-best experience to each of our customers, and we are so happy to know that Jim took such great care of you. Thank you for Riding with Charlie!

December 05, 2016

True customer service & hospitality Hadrian is by far a wonderful person to work with. He provides extraordinary customer service by going above and beyond what any other dealership or s More

by Ekopassis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg , Hadrian Apoderado
Dec 06, 2016 -

Mercedes-Benz of Virginia Beach responded

Thank you so much for taking the time to leave a wonderful review of Mercedes-Benz of Virginia Beach. We are thrilled to hear that Hadrian took such great care of you- he is an asset to our team, and we will be sure to pass along your kind words. We hope you are enjoying your new Mercedes-Benz, and thank you for Riding with Charlie.

December 03, 2016

The best of the best! I have had the honor and privilege of working with Hadrian Apoderado for six years. He not only introduced me to my first Mercedes Benz, he has stayed More

by aamburn11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hadrian Apoderado
Dec 05, 2016 -

Mercedes-Benz of Virginia Beach responded

Thank you so much for your wonderful review. Mercedes-Benz of Virginia Beach takes great pride in offering an outstanding customer experience, and we are very glad to know that Hadrian has taken such great care of you. He is an absolute asset to our team, and we will be sure to pass along your kind words. We truly appreciate your feedback, and thank you for Riding with Charlie.

November 25, 2016

Excellent Experience! My experience at Charles Barker's Mercedes was excellent! The purchase of my new C43 AMG went seamlessly with the help of Sean Gardwood, Yogi Jafee, a More

by PattyH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg in finance , Sean Garwood , Yogi Jaffee
Nov 28, 2016 -

Mercedes-Benz of Virginia Beach responded

Hi Patty, Thank you so much for taking the time to leave a great review. Mercedes-Benz of Virginia Beach strives to provide an excellent experience to each of our customers and make the car buying process as easy as possible. We are so glad to know that Sean, Yogi and Gregg took great care of you, and we hope that you are enjoying your new C43 AMG!

November 22, 2016

Great buying experience All at Charles Barker Mercedes were great to deal with. Donovan Stone was a person to put you at ease in this transaction and was just superb to dea More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donovon Stone
Nov 28, 2016 -

Mercedes-Benz of Virginia Beach responded

Hi Lee, We appreciate that you took the time to leave us a great review. Mercedes-Benz of Virginia Beach takes great pride in providing an excellent experience to each of our customers, and we are so happy to know that Donovon and the team made your car-buying process a pleasant one. We hope that you are enjoying your new vehicle, and thank you for Riding with Charlie.

November 22, 2016

Excellent customer service!!! Sean Garwood has been the guy we frequently saw over the years as we window shopped for a newer car. He never dismissed us, was ever patient. We h More

by Lynluvbil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Garwood
Nov 28, 2016 -

Mercedes-Benz of Virginia Beach responded

We truly appreciate your wonderful review, and we are so happy to know that Sean has taken such great care of you from when you first began window-shopping all the way through to the purchase of your dream car. Enjoy your new vehicle, and thank you for Riding with Charlie!

November 17, 2016

Reps are courteous, friendly, and aim to please customers! Llooking for a no nonsense vehicle, which is safe, and requires maintence every 12 months, visit the Mercedes Benz Dealership of Virgiia Beach. You w More

by EvelynG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hayden
Nov 17, 2016 -

Mercedes-Benz of Virginia Beach responded

Hi Evelyn, We truly appreciate that you took the time to leave a wonderful review of Mercedes-Benz of Virginia Beach, and we are so glad to know that you had a great experience with our team. We hope to help with any future automotive needs! Thank you for Riding with Charlie!

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