Mercedes-Benz of Virginia Beach

Hadrian was awesome!! Had such a great and quick experience w/ Hadrian! He completely made a hard deal go easy and I am extremely appreciative of him listening to my needs! Had such a great and quick experience w/ Hadrian! He completely made a hard deal go easy and I am extremely appreciative of him listening to my needs! I would highly recommend him and Mercedes Benz of VB to anyone looking for a luxury vehicle! More

Great experience Steve Pflueger was the best. He was very helpful and made my experience as good as it was! I really like my new Sprinter. Thank you! Steve Pflueger was the best. He was very helpful and made my experience as good as it was! I really like my new Sprinter. Thank you! More

Lease experience The experience was great with the exception that the personal property tax responsibility was not fully explained, Other than that, I would recommend The experience was great with the exception that the personal property tax responsibility was not fully explained, Other than that, I would recommend Mercedes of Virginia Beach to others seeking a Mercedes Benz. More

Above and beyond Jeromewas very curtious and knowledgeable. This made our experience beyond approach. You find so often dealers sale to the customer and you never hear Jeromewas very curtious and knowledgeable. This made our experience beyond approach. You find so often dealers sale to the customer and you never hear from them. Jerome has called at least once a week since our purchase. These are the experiences that keep customers coming back time after time. More

Bad customer services No one explained any of the feature of my car when I bought it. Even sales man could answer, I had to struggle with the manual. Went 2 time to know fe No one explained any of the feature of my car when I bought it. Even sales man could answer, I had to struggle with the manual. Went 2 time to know features, kept waiting in the lobby, so frustrating, no body has time for customers inquiry but they are all busy with what have no idea. More

Outstanding customer service and a delightful experience Charles Barner's Mercedes dealership is first class in everyway. You are always treated with respect from everyone. The service department is the best Charles Barner's Mercedes dealership is first class in everyway. You are always treated with respect from everyone. The service department is the best bar none. Sheriff Myers is the best service advisor on the planet. The sales department Andy Becker was professional in every sense of the word. The finance manager Greg was very through and explained the business portion of the deal in easy to understand terms. More

New lease - trade-in of Mercedes lease from ATL dealership Great customer service - from initial contact through new car deleivery - from sales agent. Dealership matched Atlanta dealer's offer plus some - no Great customer service - from initial contact through new car deleivery - from sales agent. Dealership matched Atlanta dealer's offer plus some - no haggle negotiations! And business agent was efficient too. More

THE BEST of the BEST! I'm never disappointed with the service that I receive from this dealership! No matter the time of day, situation or circumstance, each instance I am I'm never disappointed with the service that I receive from this dealership! No matter the time of day, situation or circumstance, each instance I am met with a spirit of excellence!!! What I appreciate the most is I have the best sales-professional on the lot. Donovon has a superb business ethic! He is personable, relatable, reliable professional and, truly a person of his word. He regards his customers as valuable. With each purchase he has guided me in the right direction. He has really looked out for my best interest and has kept me grounded. He is an honest broker. Even thought I live in another state, I rely heavily on Donovon when I am unsure of something, or have a concern. He is just that great of a guy! Donovon Stone will forever remain my go-to-guy! If he should ever leave, I'm going with HIM!!! Respectfully, Ms. Yevette James 5th generation Mercedes owner More

Great in every way I received excellent service and special attention and I was buying a used car.They let me drive the car home for the evening and my wife got excited I received excellent service and special attention and I was buying a used car.They let me drive the car home for the evening and my wife got excited about the car. The next day closed the deal. It was as easy as eating mother's apple pie. More

Great experience Very professional and friendly. Prompt and thorough responses to questions, pleasant and helpful in every way. I especially appreciated the candid and Very professional and friendly. Prompt and thorough responses to questions, pleasant and helpful in every way. I especially appreciated the candid and honest assessment of a used car. More