Mercedes-Benz of Valencia

Bill Parks did an excellent job and was very helpful. Derek Googe has always been excellent as well. The only issue I have is trouble with the phones being answered in service. When I call helpful. Derek Googe has always been excellent as well. The only issue I have is trouble with the phones being answered in service. When I call either there is no answer after multiple rings or always goes to voice mail. Have to call more than once to speak with an advisor. Once connected the advisers do a great job. More

William is an absolute superstar. There is not another person in the business that I would trust more with my friends and families car purchases. I have leased multiple vehicles from William and MB o person in the business that I would trust more with my friends and families car purchases. I have leased multiple vehicles from William and MB of Valencia and referred multiple friends, family, and colleagues and everyone was 100% satisfied with the experience. I highly recommend William and MB of Valencia! More

Facility is always clean, people are always congenial, professional and friendly, great and timely service, I always enjoy coming to MB of Valencia. Ernesto Gonzales well attended my service needs and professional and friendly, great and timely service, I always enjoy coming to MB of Valencia. Ernesto Gonzales well attended my service needs and so did Jim Kleinman, excellent job, thanks very much! More

I as an old Mercedes Benz customer enjoyed working with Jim Kleinman & Kasra Foroutan, they are very honest and friendly! Big asset for Mercedes Benz! Jim Kleinman & Kasra Foroutan, they are very honest and friendly! Big asset for Mercedes Benz! More

Bill is the best. Listened to my problem, understood my concerns, and told me to bring it in right away. When I called prior to my working with Bill, i was ooo poohed by my orevious service rep. Bill took concerns, and told me to bring it in right away. When I called prior to my working with Bill, i was ooo poohed by my orevious service rep. Bill took care of the problem More

I had gone to Keyes to service my GLE under warranty. The service writer at Keyes told me the function was normal. Frustrated I went to Valencia MB and they took care of the problem right away. service writer at Keyes told me the function was normal. Frustrated I went to Valencia MB and they took care of the problem right away. More

Bill Parks always provides 100% customer service each and every time. His knowledge of the cars, parts and how all things work together is impeccable. A + A + A + every time. His knowledge of the cars, parts and how all things work together is impeccable. A + A + A + More

Jim Kleinman was excellent and great to buy a car from. He was very informative and helpful through the whole process. Would definitely refer family and friends to him. He was very informative and helpful through the whole process. Would definitely refer family and friends to him. More