Mercedes-Benz of Valencia
Valencia, CA
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Bill Parks was very helpful and repair was completed on time. Check in experience was effortless, and pandemic protocols were being fully observed, much to my relief. time. Check in experience was effortless, and pandemic protocols were being fully observed, much to my relief. More
William was GREAT!! Service was fast and on time. My car was returned serviced and clean. The ladies working in the casher department were friendly. was returned serviced and clean. The ladies working in the casher department were friendly. More
Always fast and easy! And of course very friendly!!! I bought my car at different location but will always return to this one. Thank you!!! bought my car at different location but will always return to this one. Thank you!!! More
William is an absolute superstar. There is not another person in the business that I would trust more with my friends and families car purchases. I have leased multiple vehicles from William and MB o person in the business that I would trust more with my friends and families car purchases. I have leased multiple vehicles from William and MB of Valencia and referred multiple friends, family, and colleagues and everyone was 100% satisfied with the experience. I highly recommend William and MB of Valencia! More
Bill Parks did an excellent job and was very helpful. Derek Googe has always been excellent as well. The only issue I have is trouble with the phones being answered in service. When I call helpful. Derek Googe has always been excellent as well. The only issue I have is trouble with the phones being answered in service. When I call either there is no answer after multiple rings or always goes to voice mail. Have to call more than once to speak with an advisor. Once connected the advisers do a great job. More
Professional, never bought a car so quickly and efficiently before. Gabi made it a great experience. I will be contacting him when our other car leases are up. Highly recommend. efficiently before. Gabi made it a great experience. I will be contacting him when our other car leases are up. Highly recommend. More
I as an old Mercedes Benz customer enjoyed working with Jim Kleinman & Kasra Foroutan, they are very honest and friendly! Big asset for Mercedes Benz! Jim Kleinman & Kasra Foroutan, they are very honest and friendly! Big asset for Mercedes Benz! More
Facility is always clean, people are always congenial, professional and friendly, great and timely service, I always enjoy coming to MB of Valencia. Ernesto Gonzales well attended my service needs and professional and friendly, great and timely service, I always enjoy coming to MB of Valencia. Ernesto Gonzales well attended my service needs and so did Jim Kleinman, excellent job, thanks very much! More
Bill is the best. Listened to my problem, understood my concerns, and told me to bring it in right away. When I called prior to my working with Bill, i was ooo poohed by my orevious service rep. Bill took concerns, and told me to bring it in right away. When I called prior to my working with Bill, i was ooo poohed by my orevious service rep. Bill took care of the problem More
I had gone to Keyes to service my GLE under warranty. The service writer at Keyes told me the function was normal. Frustrated I went to Valencia MB and they took care of the problem right away. service writer at Keyes told me the function was normal. Frustrated I went to Valencia MB and they took care of the problem right away. More