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Mercedes-Benz of Valencia

Valencia, CA

3.8
440 Reviews

23355 Valencia Blvd

Valencia, CA

91355

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Showing 440 reviews

June 16, 2017

Don't trust this guys I took my CLA250 and I feel I kind of cheated by them. I had very bad experiences with service department. They just want your money... More

by s3064934
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont want to reveal
April 02, 2017

Danny Medina is the best I am grateful to have made the trip out to Valencia to purchase my mercedes. Buying a new vehicle can be daunting as we all feel but honestly the empl More

by Kennyroo590
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Gonzalez
Apr 04, 2017 -

Mercedes-Benz of Valencia responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Danny and Johnny were there to provide you with such exceptional service. Thank you again and congratulations on your new car. Sincerely, Ray Penman, General Manager, 800-731-4632

March 24, 2017

Very upset customer I purchased my C300 at this dealer , and have always serviced it at this dealer and was very happy until recently or so I thought My car needed som More

by Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan
August 23, 2016

Smooth like a Waterford Table Top We have purchased 6 cars from Kaz at this dealership and It's about time that I write a review. There is a reason why I continue to go back to this de More

by SCVnest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaz, Don and Steve Metts
Aug 23, 2016 -

Mercedes-Benz of Valencia responded

Thank you so much for the wonderful review of your experience at Mercedes-Benz of Valencia. Kaz, Don and Steve are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We love hearing from great customers like yourself that continue to spread all the good things that our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. We will be there for you for many years to come. Sincerely, Ray Penman, General Sales Manager, 800-731-4632

April 20, 2016

Great Experience Mein Apuya help me at MB Valencia. He was very patient and informative. I had a great experience and got the car I wanted at a price lower than I thou More

by Big Wave Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mein Apuya
Apr 21, 2016 -

Mercedes-Benz of Valencia responded

It is wonderful to hear that our staff Mein at Mercedes-Benz Of Valencia was able to provide you with a great experience! We really appreciate this feedback and we will share it with him. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Ray Penman, General Sales Manager, 800-731-4632

March 30, 2016

Great experience When my husband and I were looking to find a new car. Our salesman Joe Medawar made sure we were taken care of. We traded our car in and my husband an More

by Gigi7979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Medawar
Mar 30, 2016 -

Mercedes-Benz of Valencia responded

Thank you for this review, Gigi. We really appreciate you leaving us your input. We are very pleased to hear that Joe could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Regards, Ray Penman, General Sales Manager, 800-731-4632

March 30, 2016

Go see Daniel Medina! I went into the dealership and met with Daniel Medina. He was able to locate a car that fit my budget and get me all the features I wanted! He was ver More

by Gtrgod11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Medina
Mar 31, 2016 -

Mercedes-Benz of Valencia responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Mercedes-Benz of Valencia, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers. Ray Penman, General Sales Manager, 800-731-4632

March 29, 2016

Great experience David Cardoza has been are sales rep. for several years. We have boughten several cars from him. He is very professional,friendly and always willing t More

by Jose79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cardoza
Mar 29, 2016 -

Mercedes-Benz of Valencia responded

Jose, thank you for your loyalty to our dealership and for taking the time to write this review. David’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer and I'm happy to have you as part of our family. If there is anything else you need, please let us know. Regards, Ray Penman, General Sales Manager, 800-731-4632

March 21, 2016

No hassle deal David was straight to the point with no hassle price. Made everything easy for us. Very positive experience . Explained everything on how the car work More

by D landers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cardoza
Mar 22, 2016 -

Mercedes-Benz of Valencia responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your patronage and enjoy your new purchase! Like us on Facebook to catch the latest specials! Regards, Ray Penman, General Sales Manager, 800-731-4632

March 19, 2016

Review I had a great experience at this dealership. My questions were answered. Daniel Medina is very knowledgable. He responded in a very timely matter and More

by Bg0809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Medina
Mar 21, 2016 -

Mercedes-Benz of Valencia responded

Thanks for your outstanding review! We're glad to hear that Daniel was professional and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Ray Penman, General Sales Manager, 800-731-4632

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