Mercedes-Benz of Valencia

Tony L. is amazing !! Tony Lazzara was simply outstanding ! He worked the phones tirelessly to find us the exact GLC350e that we wanted...including all of the equipment we Tony Lazzara was simply outstanding ! He worked the phones tirelessly to find us the exact GLC350e that we wanted...including all of the equipment we desired. The finance process was simple and efficient too ! We spent as much time socializing with everyone as we did on the transaction. And this was on Super Bowl Sunday !! I will send all potential new clients your way because I know they will receive the best treatment at your dealership. More

Jazmin Quintero provided excellent service. Initial service on 2018 GLA250. As always, Jazmin Quintero provided excellent, prompt and courteous service. The vehicle was ready to go in less than Initial service on 2018 GLA250. As always, Jazmin Quintero provided excellent, prompt and courteous service. The vehicle was ready to go in less than the one hour Jazmin originally quoted. More

Very good Exelent good and prompt service. Good appointment scheduled and good communications. Curtious and prompt transportation and pick up while machine was Exelent good and prompt service. Good appointment scheduled and good communications. Curtious and prompt transportation and pick up while machine was serviced. Received a cleaned machine.Thank you. More

Great Experience Tony Lazzarro was absolutely amazing. I have now bought 4 cars from him and he makes the experience enjoyable each time. I can't say enough about how Tony Lazzarro was absolutely amazing. I have now bought 4 cars from him and he makes the experience enjoyable each time. I can't say enough about how great he is to work with. Mike Fava More

Great Customer Service Jazmin always does her best to give us exceptional service. From ensuring that we have a loaner, to her efforts that our vehicle is ready in a timely Jazmin always does her best to give us exceptional service. From ensuring that we have a loaner, to her efforts that our vehicle is ready in a timely manner to her clear communication about the service we need, Jazmin gives us first class customer service & we appreciate her friendly disposition. More

Our salesman Monir was excellent. Very informative and new w Excellent salesman, great automobile. Very friendly environment. Monir was one of the best salesman I ever worked with.So far the car has exceeded my Excellent salesman, great automobile. Very friendly environment. Monir was one of the best salesman I ever worked with.So far the car has exceeded my expectations. More

Mein Man This was my 5th Mercedes from this dealership. Mein takes good care of his clients and makes it a seamless transaction . I highly recommend his servic This was my 5th Mercedes from this dealership. Mein takes good care of his clients and makes it a seamless transaction . I highly recommend his service. More

DISHONEST - Intentially sold a car we put a deposit on to another customer NO CLASS. I would avoid this business altogether and go to any other dealership - Intentially sold a car we put a deposit on to another customer NO CLASS. I would avoid this business altogether and go to any other dealership More

Poor service I purchased a new GLC 43 from out of state but wanted to have my local MBZ dealer, Valencia MBZ, provide me with service that might be needed in the I purchased a new GLC 43 from out of state but wanted to have my local MBZ dealer, Valencia MBZ, provide me with service that might be needed in the future so I stopped in to obtain more info about them as a MBZ dealer. I went to the Service Department to inquire about VIN verification & was met with "attitude" from one of their service advisors. I guess I was inconveniencing him. I moved on. Earlier, same day, I had called & left a VM with Kyle, one of the Product Concierges, but did not receive a callback. While I was already in, I figured I would check to see if he was in & I was told that he had just left for the day & would not be back for 3 days. Their other Concierge was "out" & not available. It has been a week & I am still waiting for Kyle's return call. I think I will move onto a MBZ dealer that will provide me with the service that I expect. More

Love my SL from David Cardoza Bought an SL from David Cardoza last month and can't say enough about the experience. He knows his vehicles, and there was no high pressure. A rare Bought an SL from David Cardoza last month and can't say enough about the experience. He knows his vehicles, and there was no high pressure. A rare positive experience at a dealership. Would recommend the dealership and David to anyone. There are some bad reviews out there but the dealership did change ownership recently, apparently a very positive thing. I also my E-350 serviced there as well and see Bill Parks. Great guy as well. More