Mercedes-Benz of Valencia

I Buy Cars At This Dealership Because of the Service Dept We've bought 4 cars here because we know the service department will take care of us when we need them. I love how they either give me a courtesy vehi We've bought 4 cars here because we know the service department will take care of us when we need them. I love how they either give me a courtesy vehicle or a courtesy ride to where I need to go while it's being repaired. Matt Geison has been my service professional for a decade and I trust him to do only the work I need and do it right the first time. The waiting area is comfortable and the high end coffee machine is a wonder to behold. The cookies are the icing on the cake (see what I did there?) More

Sales Rep - William Moussa Our company has been dealing with MB of Valencia since 2015 and been happy in the past deals. We recently bought one and leased one at the same time t Our company has been dealing with MB of Valencia since 2015 and been happy in the past deals. We recently bought one and leased one at the same time this month. William Moussa is easy to deal with, kind, accommodating & so reliable. Because of him, I recommended my daughter to get a car from William of MB Valencia & in one day, the deal was closed. Outstanding job William!!! Marcie More

Not again! I'm getting pretty sick and tired of having to say. What an awesome wonderful job Matt does. I mean Geez Having to praise him all the time gets tax I'm getting pretty sick and tired of having to say. What an awesome wonderful job Matt does. I mean Geez Having to praise him all the time gets taxing :) Matt is the most helpful honest person I've dealt with. He's probably the single most reason I continue to bring my car there for service and it's been 8 years and still going. Not to mention everyone is amazing as well ( I think one of your front service guys named Jimmy? ) is amazing as well. Hats off to the team well done again. More

Great buying experience From the moment we stepped onto the lot to the moment we drove off with our purchase, great service without big pressure. Our sales guy, Mein, was lo From the moment we stepped onto the lot to the moment we drove off with our purchase, great service without big pressure. Our sales guy, Mein, was low key and comfortable to work with. We came with two specific cars we wanted to look at and he helped us evaluate the best choice for us. We are so pleased with our purchase and the support MB and MB of Valencia put behind the car. Our finance guy, Jeremy, was also awesome! Very friendly, patient and low key. Thanks to both of them! More

Outstanding Customer Service Went in to get B3 maintenance on my 2011 E550, Jazmin Quintero was fantastic in guiding me throughout the whole process. Jazmin is always very profes Went in to get B3 maintenance on my 2011 E550, Jazmin Quintero was fantastic in guiding me throughout the whole process. Jazmin is always very professional and explained the steps. I would highly recommend going to Valencia MB for service. Very customer oriented staff. Very satisfied. More

Amazing service Thank you to jazmin for all her help and for everything she did to help me out and everybody else thank you for all your help. Thank you to jazmin for all her help and for everything she did to help me out and everybody else thank you for all your help. More

Professional Staff Have been to different dealerships, some of them give you attitude, not knowledgeable. Luckily we met David Cardozo, he explained the features patient Have been to different dealerships, some of them give you attitude, not knowledgeable. Luckily we met David Cardozo, he explained the features patiently, guided me in the test drive. Kyle also explained to us the features clearly. More

Valencia, CA Ryan was my consultant and from the start he wasn’t pushy to upsale me but explained the different options and services that would be provided. He add Ryan was my consultant and from the start he wasn’t pushy to upsale me but explained the different options and services that would be provided. He added a nice special touch by recognizing my phone number was based in Idaho. We had a nice chat about the great state and when I left, I felt like I gained a friend. Thanks Ryan More

Great experience It was a great experience. Kasra was very professional and gave us an excellent deal. Gabi took very good care of us. He was very friendly and explain It was a great experience. Kasra was very professional and gave us an excellent deal. Gabi took very good care of us. He was very friendly and explained everything about the car. I definitely recommend Mercedes Benz Valencia. More

Easy Buying Experience with William Moussa. We came to MBZ Valencia "3 vehicles ago" after having unsatisfactory experiences elsewhere. William Moussa was our sales rep that first time and, b We came to MBZ Valencia "3 vehicles ago" after having unsatisfactory experiences elsewhere. William Moussa was our sales rep that first time and, based upon our several experiences with him, we'll expect to continue our long-term relationship with him. He was more than helpful in listening to our requirements and finding the appropriate vehicle (even when not on hand at his store.) Even the normal "haggling" process was acceptably pleasant and cordial and did not cause the migraines of past experiences. And, because we live a considerable distance, William offered to pick up our leased vehicles and personally deliver the new ones to us. Then he carefully went over the details of the car including the pairing of our cell phones. We have not had a better experience with Mercedes-Benz in all our years dating to our first car in 1990. Kudos to William Moussa and, by extension, Mercedes of Valencia! Well done! More