Mercedes-Benz of Valencia

Mercedes Benz of Valencia "Gets it" I've owned and driven Audi, BMW and Mercedes Benz. The only brand that truly "Gets it" specifically when it comes to customer service is Mercedes Benz I've owned and driven Audi, BMW and Mercedes Benz. The only brand that truly "Gets it" specifically when it comes to customer service is Mercedes Benz. Buying the car is the easy part. It's the reliability of the car and how the service and parts department staff treat you after the fact that keeps me coming back with both of our cars. Mercedes Benz of Valencia work hard for my business and I appreciate that. Can't say enough good things about Bill Parks in service. He always communicates well, respects my time and it is experiences like this that keep me loyal to the brand. I highly recommend Bill and the staff at Mercedes Benz of Valencia. More

Service on 2011 E350 My car was serviced in a very timely manner even though the dealership was very busy that day. It is always a great touch to have a loaner car while y My car was serviced in a very timely manner even though the dealership was very busy that day. It is always a great touch to have a loaner car while your own car is being serviced. More

Great Mercedes Dealership Mercedes salesman Edwardo made my purchase a happy experience. This was my second purchase from this dealership. An excellent automobile from an excel Mercedes salesman Edwardo made my purchase a happy experience. This was my second purchase from this dealership. An excellent automobile from an excellent dealership. Thank you. More

Great Customer Service Shareef and Mercedes of Valencia helped me out with a great deal that other mercedes dealers did not offer. I highly recommend check them out before y Shareef and Mercedes of Valencia helped me out with a great deal that other mercedes dealers did not offer. I highly recommend check them out before you make your final purchase. More

Efficient, courteous, professional Hello, I like the new setup in logistics on drop off and pick up for servicing vehicles. I didn't get a chance to taste the goodies in the break roo Hello, I like the new setup in logistics on drop off and pick up for servicing vehicles. I didn't get a chance to taste the goodies in the break room, but I heard the cookies are good and the coffee ready and available.. Thank you! More

Scott helped us get the exact car we wanted and worked around our budget with a bit of flexibility. By far the best car buying experience we have ever had! Thanks Scott!! around our budget with a bit of flexibility. By far the best car buying experience we have ever had! Thanks Scott!! More

I had a great experience leasing my car from Fabio. He was very knowledgeable, helpful and awesome at what he does. I recommend him if you are looking to lease or purchase a new vehicle. He is great! was very knowledgeable, helpful and awesome at what he does. I recommend him if you are looking to lease or purchase a new vehicle. He is great! More

Friendly Service; but wished they'd close hood all the way Note that the past 4 times I've had my car serviced there, the "hood open" light comes on while I'm driving home because the tech has not closed the h Note that the past 4 times I've had my car serviced there, the "hood open" light comes on while I'm driving home because the tech has not closed the hood all the way........ annoying! More

Perfect Tony, as always, was fantastic. He made getting a new car easy and pleasurable. I will be back when my new lease us up in 36 months. Tony, as always, was fantastic. He made getting a new car easy and pleasurable. I will be back when my new lease us up in 36 months. More

Thanks for great customer service I wanted to thank Ernesto for all his help servicing my Mercedes. It was near closing but Ernesto took the time to help diagnose my cars issue and was I wanted to thank Ernesto for all his help servicing my Mercedes. It was near closing but Ernesto took the time to help diagnose my cars issue and was able to give me a comparable car to drive during repair. Really appreciate the first class customer service, Thanks More