Mercedes-Benz of Valencia

Initial greeting was great as was the interaction at the cashiering window. Appt was longer than expected so a loaner car was supplied. No issues or problems cashiering window. Appt was longer than expected so a loaner car was supplied. No issues or problems More

my experience at this dealer ship Very happy with the service and help I get at this dealer ship Matthew Geisser is always very helpful and knowledgeable he seem to know a lot about Very happy with the service and help I get at this dealer ship Matthew Geisser is always very helpful and knowledgeable he seem to know a lot about these cars . More

Service Department Jazmin Quintero always provides excellent service advice and followup -- We're glad she's back to assist us in the maintenance of our vehicles. Than Jazmin Quintero always provides excellent service advice and followup -- We're glad she's back to assist us in the maintenance of our vehicles. Thank you More

Amazing Service I was told my car would be ready on Monday and immediately provided me with a loaner vehicle. My car was ready the next day. Thank you for being so qu I was told my car would be ready on Monday and immediately provided me with a loaner vehicle. My car was ready the next day. Thank you for being so quick and professional. More

Great experience. William, Fabio and team were amazing. I got the car I wanted and am so happy with their level of service and care for me through out the process. got the car I wanted and am so happy with their level of service and care for me through out the process. More

Ryan made the service appointment so effortless. He always provides excellent customer service! I was also given a loaner so that I could run my errands and maximize my time. My car was done at the tim always provides excellent customer service! I was also given a loaner so that I could run my errands and maximize my time. My car was done at the time promised. More

Surprised! Never had I ever driven a Mercedes and my lease was ending so my friend said "let's go test drive". It was never a brand I thought I could afford but, Never had I ever driven a Mercedes and my lease was ending so my friend said "let's go test drive". It was never a brand I thought I could afford but, why not? Met up with Art, he was patient, funny and tolerant! Was willing to allow me to try anything I wanted and kept my payment where I needed it. Went in with the mindset I wanted to keep an SUV but walked out with the prettiest A220 ever! I love this car and he made it the best experience for me ever! More

Tire replacement and front end alignment Quickly needed new tires and an alignment. Ryan was able to take me the same day I called, provided a loaner car for my wife and did a great job with Quickly needed new tires and an alignment. Ryan was able to take me the same day I called, provided a loaner car for my wife and did a great job with the work. More

Vendors makes everything to make us happy with the new car. Very good relationship, always available and give us the best service. Thank you again car. Very good relationship, always available and give us the best service. Thank you again More

Great experience at Mercedes-Benz of Valencia I contacted 3 dealerships inquiring about the GLC300 Coupe which was hard to find in the L.A. area. Trisha from MB Valencia contacted me right away a I contacted 3 dealerships inquiring about the GLC300 Coupe which was hard to find in the L.A. area. Trisha from MB Valencia contacted me right away and gave me the information I needed. I got back to her with a few questions and was able to negotiate and apply for my lease by phone/email. When I arrived at the dealership, it was a quick and painless process finalizing the deal. Trisha, the finance manager and the person who went through all the loan documents with me were great. Everyone was friendly, professional, knowledgeable about the brand and easy to work with. I would definitely recommend this dealership and would return again when I'm in the market for my next vehicle. More