Mercedes-Benz of Valencia

Great with Sprinters Thank you Ernesto and Derek in the Sprinter Department. You always make services easy. They contact you with updates on the vehicle and provide serv Thank you Ernesto and Derek in the Sprinter Department. You always make services easy. They contact you with updates on the vehicle and provide service in a timely manner. More

Great Customer service / Sales Personal & smooth transaction Smooth transaction and great experience. Solo and Gabi made the deal very easy and smooth. Always Mercedes Benz of Valencia is great for the fact tha Smooth transaction and great experience. Solo and Gabi made the deal very easy and smooth. Always Mercedes Benz of Valencia is great for the fact that Solo Gad is there. More

Simply remarkable experience! I met Marco Andrade approximately two years ago. He took my wife and I on a test run. Albeit I wasn’t really ready to buy at the time, he was still pa I met Marco Andrade approximately two years ago. He took my wife and I on a test run. Albeit I wasn’t really ready to buy at the time, he was still patient and took the time to answer all of our questions in a very professional (not pushy, which is what I can’t stand). We had a subsequent visit and he was consistent. We went on another test drive and I promised that when we were ready that he would be the person I bought from. The last time we visited which was this past July 2019 I was ready but the car we wanted wasn’t available. We placed an order and the car came last month (January). Marco and Derek made the experience special for my wife by playing along and allowing me to surprise her with the car. Needless to say, she was speechless and is loving her Mercedes. Marco, Derek (service dept.) and Jeremy (finance) are simply the best! I’ve made Marco another promise and that is I’ll be back in approximately 3 years to treat myself to a G-Wagon as my retirement gift. I’ll come back to him because of this experience. More

They always give me an appointment the next day, get me in and out quickly and provide me with a loaner. All the service staff are great and Jasmine is super professional and knows what she is talking abo in and out quickly and provide me with a loaner. All the service staff are great and Jasmine is super professional and knows what she is talking about More

EASY AND FRIENDLY Always so friendly and fast. Matthew came right out and immediately helped me and answered all my questions and took care of me. Super friendly too. Always so friendly and fast. Matthew came right out and immediately helped me and answered all my questions and took care of me. Super friendly too. More

very pleasant very professional-Jazmin is an asset to your dealership. She really tries hard to find you the best cost for your repairs. She keeps us informed on w very professional-Jazmin is an asset to your dealership. She really tries hard to find you the best cost for your repairs. She keeps us informed on what future repairs we need to keep our car running efficiently. More

EXCELLENT SERVICE WILLIAM WAS A PLEASURE TO WORK WITH . THANK YOU ! VERY RELIABLE . POLITE AND EXTREMELY PLEASANT. WILL RECOMMEND HIM ANY TIME TO MY FRIENDS . GREAT WILLIAM WAS A PLEASURE TO WORK WITH . THANK YOU ! VERY RELIABLE . POLITE AND EXTREMELY PLEASANT. WILL RECOMMEND HIM ANY TIME TO MY FRIENDS . GREAT SERVICE . More

Great and personable service department, I arrived and was quickly greeted and shown to a service adviser, Ryan Helquist, he listened to my situation and was able to get the service that I ne I arrived and was quickly greeted and shown to a service adviser, Ryan Helquist, he listened to my situation and was able to get the service that I needed, Ryan will be my go to guy, Thanks More

Great personable staff & service My personal contact with the service is always handled with complete confidence. My Go-To-Guy is Mr.Bill Parks in the service dept. He knows his stuf My personal contact with the service is always handled with complete confidence. My Go-To-Guy is Mr.Bill Parks in the service dept. He knows his stuff and gets it done as promised - 10 Stars For Bill Parks, you guys are fortunate to have him. Vito J. Giambalvo More

From the time I drove up I was treated cordially. I was very pleased when my appointment came up on the handheld computer. Customer service was excellent. very pleased when my appointment came up on the handheld computer. Customer service was excellent. More