Mercedes-Benz of Valencia
Valencia, CA
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They were very helpful and professional as usual, I was in for a recall and Bill Parks took care of me as usual. My car was serviced and Bill issued me a loaner to take care of business while my car was be in for a recall and Bill Parks took care of me as usual. My car was serviced and Bill issued me a loaner to take care of business while my car was being serviced and then he notified me that it was ready even earlier than estimated More
Purchasing my pre-certified used car from MB of Valencia was a great experience! Marco Andrade, sales consultant, was professional, knowledgeable, courteous. He did not pressure us at all. Marco is an asse was a great experience! Marco Andrade, sales consultant, was professional, knowledgeable, courteous. He did not pressure us at all. Marco is an asset to this dealership. More
Service was prompt and very professional, prompt, and courteous. Keep up the good work. The servicing of our vehicle has been much more reliable than the sales department. courteous. Keep up the good work. The servicing of our vehicle has been much more reliable than the sales department. More
Great experience, thank you! Great experience at Mercedes of Valencia. Will was very helpful and assisted with my purchase perfectly. Other dealerships were playing games but Vale Great experience at Mercedes of Valencia. Will was very helpful and assisted with my purchase perfectly. Other dealerships were playing games but Valencia made the deal go through! More
great from costumer service to salespersons and supervisors they were good and helpful. The maintenance section probably with the minimum manpower and the v from costumer service to salespersons and supervisors they were good and helpful. The maintenance section probably with the minimum manpower and the volume of works. need a little concentration on the job. When I got home after my vehicle service and open my hood I noticed that my air inlet thing was partially.connected. More
Ernesto Good customer service thumbs up for Ernesto. He is caring and knows the right way to deal with customers. Very friendly and understanding guy.COOOOOOO Good customer service thumbs up for Ernesto. He is caring and knows the right way to deal with customers. Very friendly and understanding guy.COOOOOOOOOOOOOOOOL More
Maintenance and service I bought a car from Mercedes-Benz of Valencia in Nov 19. Had to bring it in for some issue in April, 2020. Ernesto was very professional and friendly I bought a car from Mercedes-Benz of Valencia in Nov 19. Had to bring it in for some issue in April, 2020. Ernesto was very professional and friendly in handling the issue. He kept me informed about the progress and did a great job. I would give him a thumbs up. Thanks Ernesto. More
Service Ernesto was a great service advisor! He communicated well and was very professional. I would recommend this dealership to anyone. It was very quick an Ernesto was a great service advisor! He communicated well and was very professional. I would recommend this dealership to anyone. It was very quick and clean. More