Mercedes-Benz of Valencia
Valencia, CA
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I have bought and leased multiple vehicle here and the experience has always been 5 stars. William Moussa is an absolute pleasure to work with and I would strongly recommend Will and MB of Valencia to experience has always been 5 stars. William Moussa is an absolute pleasure to work with and I would strongly recommend Will and MB of Valencia to anyone looking to lease or purchase a Mercedes Benz More
Mercedes Benz service team was very professional and friendly! I appreciate them taking my car right away. It was also easy to make appointment at time it was convenient based on my schedule. friendly! I appreciate them taking my car right away. It was also easy to make appointment at time it was convenient based on my schedule. More
Good overall. Ernesto was great. Courtesy van never showed, had to have sick wife drive me to pick up the car, but overall good service. Will return. Ernesto was great. Courtesy van never showed, had to have sick wife drive me to pick up the car, but overall good service. Will return. More
Ernesto Gonzalez greeted and treated me like family! Mr. Gonzalez made me feel that my concern for the maintenance of my E350 was important to him as it was for me. He updated me both by text and telepho Mr. Gonzalez made me feel that my concern for the maintenance of my E350 was important to him as it was for me. He updated me both by text and telephonically about the status of my vehicle. Mr. Gonzalez personally greeted me as I drove into the service area, and that I had an estimate of the service in a timely fashion. He also made sure I had a way back home and provided a loaner vehicle for my convenience. In my 9 years of experience at Mercedes-Benz of Valencia, I have never experienced anything less than 100% satisfaction on service. A heartfelt THANK YOU to the service advisers, the service technicians, mechanics, and staff. More
Excellent Service from Ernesto Gonzales Very happy with every aspect of my service experience with Mercedes Benz of Valencia. I have been a Merceds driver for over 30 years, and Ernesto Gonz Very happy with every aspect of my service experience with Mercedes Benz of Valencia. I have been a Merceds driver for over 30 years, and Ernesto Gonzales is top notch in customer satisfaction, product knowledge, listening skills, and providing the services my car needs. I will definitely be back because of Ernesto's professional excellence. More
Very plesant experience inpurchasing our new car and in serv There was no pressure in sales. Marco went beyond duty in delivering the new car to our home and taking our trade-in back to the dealership. All the p There was no pressure in sales. Marco went beyond duty in delivering the new car to our home and taking our trade-in back to the dealership. All the paperwork was done at home and was super easy. Marco Andrade was very good to work with. This is the second vehicle purchased with Marco. He is the best. More
Excellent Service and Knowledge Choosing a car is so difficult. Marco at Mercedes-Benz Valencia made it fun and easy! I had been to several dealerships for other vehicle types and Choosing a car is so difficult. Marco at Mercedes-Benz Valencia made it fun and easy! I had been to several dealerships for other vehicle types and was not impressed with the assistance given. I believe the lack of assistance provided at the other dealerships was a huge factor in making the process so difficult for me. Marco changed that for me with his special attention to detail and addressing the various concerns I had with hands on, knowledgeable responses. I felt satisfied and confident that the vehicle I purchased that day was the best vehicle for me and I am thrilled with it! More
Gabi was the best salesperson I have ever met. He was kind and patient with my many questions and I felt no pressure.He took his time and did not appear to be disappointed when I did not buy that day. Ne kind and patient with my many questions and I felt no pressure.He took his time and did not appear to be disappointed when I did not buy that day. Next day, after many other dealers, I found your product and his salesmanship much superior! Thanks More
Excellent. The best time to buy a new Mercedes cars with zero interest. All office workers are very professional and friendly. Than you so much zero interest. All office workers are very professional and friendly. Than you so much More
Great car buying experience. I hadn't dealt with a car dealership for 20 years and that was the typical marathon ordeal. This time I dealt with Fabio and he made it an easy enjoya I hadn't dealt with a car dealership for 20 years and that was the typical marathon ordeal. This time I dealt with Fabio and he made it an easy enjoyable buying experience. On top of that, the dealership did the 165 point Mercedes inspection and service that made it a certified preowned vehicle. When the car arrived it looked and drove like a new vehicle. Fabio was really good at describing everything through the process so there were no surprises. Thanks. More