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Mercedes-Benz of Sudbury
Sudbury, MA
3,103 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,103 reviews
May 22, 2026
Had a service B appointment on 5/18, arrived a little early, got checked in right away. This was a wait visit, so I spent time in the clean and comfortable lounge reading, having coffee and good conversa early, got checked in right away. This was a wait visit, so I spent time in the clean and comfortable lounge reading, having coffee and good conversation. When my car was ready early, Brian explained a couple issues in detail and we made an appointment for those issues and he ordered the parts, More
by tunez02
Employees Worked With
May 21, 2026
Had a good experience , customer service is excellent , Franco Robledo is excellent to work with, very patient , understand what actually needed and makes a good deal work !!! I recommend this dealer an Franco Robledo is excellent to work with, very patient , understand what actually needed and makes a good deal work !!! I recommend this dealer and Franco to work with 😊 More
by Pooja Gupta
May 08, 2026
Great customer service. Steve Boston was a pleasure to work with. He delivered my new car to my home! Steve Boston was a pleasure to work with. He delivered my new car to my home! More
by Elizabeth Theophile
May 03, 2026
Coming in from New Jersey it was extremely challenging to buy a car in Massachusetts due to very restrictive motor vehicle regulations. As a 46 year veteran in the retail automobile business purchasing a car buy a car in Massachusetts due to very restrictive motor vehicle regulations. As a 46 year veteran in the retail automobile business purchasing a car for personal use, this was a difficult transaction for me. Through it all, the shining star was my sales person Dynae Danakos. She not only kept me from bailing out, but has been nothing less than a dedicated super star who relentlessly worked to make me happy. She is a great asset to Mercedes of Sudbury. In the end, they delivered the car to my home in NJ and we love our new car! More
by sonofmoon
April 28, 2026
Had a great experience leasing a new vehicle. The salesperson Vrezh, sales manager Manny and Jay in finance were great to deal with and we received a very good deal vs other local dealer we visi The salesperson Vrezh, sales manager Manny and Jay in finance were great to deal with and we received a very good deal vs other local dealer we visited.. No games, dealer add ons or hidden fees. Highly recommend! More
by Ssteigss
April 20, 2026
Excellent, timely service, with great communication. Fred Romsey always goes out of his way to determine what service is requiired, and make certain that it's provided. Fred Romsey always goes out of his way to determine what service is requiired, and make certain that it's provided. More
by dave.bernstein
April 11, 2026
Service at Mercedes Benz of Sudbury was efficient and the service advisor ( Fred ) was informative and friendly. Waiting in the customer lounge was very pleasant. service advisor ( Fred ) was informative and friendly. Waiting in the customer lounge was very pleasant. More
by peterberkel
Employees Worked With
March 31, 2026
Minute I stepped in to the dealership I was welcomed by Anna and she was very professional and not pushy She did give me enough time and space to make my own decision I would highly recommend this deal Anna and she was very professional and not pushy She did give me enough time and space to make my own decision I would highly recommend this dealership and Anna The whole transportation went very smoothly More
by Helenm
Employees Worked With
Anna
March 25, 2026
The pace is clean and people are very nice. Vrezh was great. We purchased 2 vehicles for our company and the process was quick and easy. Vrezh was great. We purchased 2 vehicles for our company and the process was quick and easy. More
by Berjg77
March 22, 2026
They found the exact car I wanted! I left very happy with the excellent service and quick turnaround. I left very happy with the excellent service and quick turnaround. More
by ricklashkari
