Mercedes-Benz of Sudbury

Excellent dealership! The sales department is exemplary and the service department beyond excellent ! Wonderful experience! The sales department is exemplary and the service department beyond excellent ! Wonderful experience! More

I have been doing business with this dealership for over 25 years and have always found their sales and service to be exceptional. I have leased over 8 cars from this dealership. My salesperson Charles Scry 25 years and have always found their sales and service to be exceptional. I have leased over 8 cars from this dealership. My salesperson Charles Scrymgeour has done an outstanding job in getting me what I want. He listens well and always tries to meet my needs with my new car. He has been outstanding and is the reason I keep going bank to Mercedes Benz of Sudbury. He always has the answers to my questions. More

Customer service always excellent, they’re very helpful and supportive to finding the solution for your car service. and supportive to finding the solution for your car service. More

The Service department is top notch! Manny was awesome, and what a great experience, never treated like this at Tesla :) Manny was awesome, and what a great experience, never treated like this at Tesla :) More

Seamless, Professional, and Enjoyable — A 5-Star Experience with Jonny and Naseem. From start to finish, my experience at Mercedes-Benz of Sudbury exceeded expectations — and that’s entirely thanks Experience with Jonny and Naseem. From start to finish, my experience at Mercedes-Benz of Sudbury exceeded expectations — and that’s entirely thanks to Jonny Pham and Naseem. Jonny was phenomenal. He combined deep product knowledge with a calm, focused approach that made the process feel smooth and genuinely enjoyable. He wasn’t just selling a car — he was guiding a decision. His patience stood out, especially during the in-depth tech walkthrough, where he made sure every feature was clearly explained and tailored to my needs. I left the dealership feeling confident, excited, and fully supported. Naseem brought warmth and clarity to the final steps — walking me through the financials with transparency and care. There was no pressure, no fluff — just a sincere desire to make sure everything was right. This was easily one of the best car-buying experiences I’ve had. Jonny and Naseem are a dream team — smart, respectful, and genuinely good at what they do. I’d recommend them (and this dealership) without hesitation. More

5-Star Experience with Jonny! !! I had the absolute pleasure of working with Jonny during my new GLE 450e orientation, and I cannot speak highly enough of him. From the moment w !! I had the absolute pleasure of working with Jonny during my new GLE 450e orientation, and I cannot speak highly enough of him. From the moment we met, Jonny was incredibly patient, knowledgeable, and engaging—the kind of person who instantly makes you feel comfortable and confident behind the your new vehicle. He took the time to walk me through every feature, large and small, without ever making the process feel rushed or overwhelming. His thoroughness and attention to detail was exceptional. Whether it was customizing the technology settings, explaining safety features (“Keep your eyes on the road at all times”), or sharing tips for optimal audio and vehicle performance, Jonny answered every question with clarity and enthusiasm. What impressed me most was how he tailored the session to my pace and learning style knowing this was my second Benz in the last three years. He genuinely cares that new owners leave feeling empowered, not just informed. If you’re lucky enough to get Jonny as your delivery specialist, know you’re in great hands. He’s a true asset to the Mercedes-Benz of Sudbury experience! More

Jonny was professional, personal, patient and extremely helpful! We were very impressed and grateful with his service! Thanks! Anyi, Vincent helpful! We were very impressed and grateful with his service! Thanks! Anyi, Vincent More

Everyone was friendly, professional and helpful in assisting us with our new lease. We appreciate the timely way in which the trade was handled. assisting us with our new lease. We appreciate the timely way in which the trade was handled. More

I don't usually write positive reviews for car buying experiences because most often, they are unpleasant and frustrating. I just bought/leased a Mercedes Benz GLC 350e, plug in hybrid from Sudbury Merc experiences because most often, they are unpleasant and frustrating. I just bought/leased a Mercedes Benz GLC 350e, plug in hybrid from Sudbury Mercedes and I had a very positive experience. My salesperson, Franciso Robledo was amazing. He was friendly, funny, open and just a pleasure to deal with. He esponds quickly to questions after sale and will follow up if he doesn't have the answer at the time.. The dealership's tech advisor, Jonny Pham, is also incredibly helpful in teaching you about the details of how the car's many electronic gadgets work. He gave me a phone number to text additional questions after our two hour tutorial and he has been responsive with my follow up questions. I wasn't too happy about the finance guy's attempt to sell me a host of extras after the sale, but I think that is his function and I understood. I just said no to everything. All in all, it was a great experience, a fair price (there was bargaining but that is to be expected) and I love this car. More