Mercedes-Benz of Stockton

We have always had excellent service, including a loaner car. At this service a seal leak was discovered, and I had to negotiate the repair since the car was 1 month out of warranty and with the low miles o car. At this service a seal leak was discovered, and I had to negotiate the repair since the car was 1 month out of warranty and with the low miles on it the leak shouldn't have happened that soon. I had to advocate my situation with the service advisor, however I felt she should have initiated it herself and advised me she was advocating the repair for us on our behalf. The repair was covered and I'm happy. Also, while they no longer wash the vehicle (Covid?), last week my Subaru was complimentary washed by our Subaru dealer at service time, no questions asked. More

This 2020, A220, is my first Mercedes and I just went in for the first maintenance service! The service writer, Kyle, was so nice to deal with and very helpful on some questions I had! Making the appointm for the first maintenance service! The service writer, Kyle, was so nice to deal with and very helpful on some questions I had! Making the appointment was also very easy! More

Always great service, timely , professional and courteous. Always has a loaner car. When I have questions they are addressed with a course of action if needed. courteous. Always has a loaner car. When I have questions they are addressed with a course of action if needed. More

We have been customers of Mercedes-Benz of Strockon's service department for approximately 4 years and have never had anything other than prompt, efficient, and responsible service. Our maintenance needs service department for approximately 4 years and have never had anything other than prompt, efficient, and responsible service. Our maintenance needs have consistently been met with professionalism and reliability. More

I just love coming into a pleasant enviroment with fresh coffee and very friendly and professional staff at all times. Thanks for your attention and advice. Happy Holidays!!! coffee and very friendly and professional staff at all times. Thanks for your attention and advice. Happy Holidays!!! More

Everything’ was great. Perfect attention i detail. Got back quickly. Love this dealership. My service rep very thorough and personable. Handed things very well during COVID back quickly. Love this dealership. My service rep very thorough and personable. Handed things very well during COVID More

MB of Stockton is the best of best. Excellent customer service from all of their staff. Ken Cook and Jose has NEVER failed me....always a smile and a willingness to help. MB of Stockton is some place spec service from all of their staff. Ken Cook and Jose has NEVER failed me....always a smile and a willingness to help. MB of Stockton is some place special! More

excellent service Jeff JoseExcellent attention Ken Cook excellent service Jeff Jose Excellent attention Ken Cook Julio Ryan Jason dante Excellent management Ron B Brian M Excellent finance Tuyet comfo excellent service Jeff Jose Excellent attention Ken Cook Julio Ryan Jason dante Excellent management Ron B Brian M Excellent finance Tuyet comfortable waiting area and coffee More

The service was great, easy in and easy out. My car was in the shop for a few hours and I was informed of what was recommended and when it should be done and the price. in the shop for a few hours and I was informed of what was recommended and when it should be done and the price. More

My experience was excellent. Kyle handled my service with great professionalism, was able to have the service crew install a new battery under warranty . Great visit. great professionalism, was able to have the service crew install a new battery under warranty . Great visit. More