Mercedes-Benz of Stockton
Stockton, CA
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Good Service, from Jeff C.I do not need to wait to be Good Service, from Jeff C. I do not need to wait to be checked in. Car was cleaned, work done on time, dealership was clean and well maintained. Good Service, from Jeff C. I do not need to wait to be checked in. Car was cleaned, work done on time, dealership was clean and well maintained. More
I came for the change of my break front and rear breaks. Fortunately I got Mr Fred Rosete as my Service Consultant. For my 2002 ML 320. Mr Rosete have excellent customer service and excel for everything . A Fortunately I got Mr Fred Rosete as my Service Consultant. For my 2002 ML 320. Mr Rosete have excellent customer service and excel for everything . Able to help the customer in hand. More
Everything Berbarian does is top notch.From quick Everything Berbarian does is top notch. From quick appointment times, to loaner cars, to smart service people it is the whole package, and then a cle Everything Berbarian does is top notch. From quick appointment times, to loaner cars, to smart service people it is the whole package, and then a clean car when you pick it up. thank you Berberian Motors and Jose for all your help Geri Bo More
From the beautifully designed facility to the friendly, welcoming staff, our experience could not have been better. Jeff even synced my new phone with the car. welcoming staff, our experience could not have been better. Jeff even synced my new phone with the car. More
One of the best experiences I've had at dealership. Staff is awesome. I left feeling very proud to own my Mercedes E 430 sedan. Dea & Ron Congratulations! It's a hit. is awesome. I left feeling very proud to own my Mercedes E 430 sedan. Dea & Ron Congratulations! It's a hit. More
Jose is great! He’s my our go to guy since West Lane. Purchased more than one car from Ken! They are keepers!!!! Top notch service & always courteous. Purchased more than one car from Ken! They are keepers!!!! Top notch service & always courteous. More
I am brand new to the Mercedes Benz customer service experience. I am from Detroit and have been a loyal Ford owner all my life. But the contrast in service experiences now helps me understand one of th experience. I am from Detroit and have been a loyal Ford owner all my life. But the contrast in service experiences now helps me understand one of the reasons people buy a Mercedes. Mine is a Winnebago (Sprinter chassis) but I was treated like every other customer in like...Top notch. When we last had a service appointment we arrived a few minutes late. I thought that was a big problem as we were 9th in line. The weather was bad and my favorite service advisor was off for the day. Well within a few seconds a half dozen service advisors and their managers defended on the line. Long story short, we and all other 9 vehicles were checked in within 10 minutes. The manager that helped me said our repair would take 2 hours. He called and let us know we were done 1 hour and 48 minutes later. That is 5 star service. More
From the time I called to make my appointment to the actual appointment the staff the service Kelli and my service advisor was terrific everybody was first class I really enjoyed it thank you very much actual appointment the staff the service Kelli and my service advisor was terrific everybody was first class I really enjoyed it thank you very much More
Always pleasant experience dealing with Berberian Motors. Very professional. Very important to us that we get loaner vehicles and they always come through for us. Love the car wash too! Very professional. Very important to us that we get loaner vehicles and they always come through for us. Love the car wash too! More