Back

Mercedes-Benz of Stockton

Stockton, CA

3.6
120 Reviews

10777 Trinity Pkwy

Stockton, CA

95219

Directions

By Type

Showing 120 reviews

February 11, 2021

Good Service, from Jeff C.I do not need to wait to be Good Service, from Jeff C. I do not need to wait to be checked in. Car was cleaned, work done on time, dealership was clean and well maintained. More

by Dennis Fay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff C.
Feb 12, 2021 -

Mercedes-Benz of Stockton responded

Dennis, Thank you for choosing Mercedes-Benz of Stockton, your feedback and rating mean a lot to us. We're glad Jeff able to help, and we hope to see you again!

February 10, 2021

I came for the change of my break front and rear breaks. Fortunately I got Mr Fred Rosete as my Service Consultant. For my 2002 ML 320. Mr Rosete have excellent customer service and excel for everything . A More

by Leonimelda94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Rosete
Feb 10, 2021 -

Mercedes-Benz of Stockton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Stockton. We appreciate your business and hope to see you again soon!

February 06, 2021

Everything Berbarian does is top notch.From quick Everything Berbarian does is top notch. From quick appointment times, to loaner cars, to smart service people it is the whole package, and then a cle More

by gregandgeribo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 07, 2021 -

Mercedes-Benz of Stockton responded

Thank you for your business and this review, Geri! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 06, 2021

From the beautifully designed facility to the friendly, welcoming staff, our experience could not have been better. Jeff even synced my new phone with the car. More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 07, 2021 -

Mercedes-Benz of Stockton responded

Thank you for your very kind review, Judy! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Stockton.

February 06, 2021

One of the best experiences I've had at dealership. Staff is awesome. I left feeling very proud to own my Mercedes E 430 sedan. Dea & Ron Congratulations! It's a hit. More

by tony7589
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Jose , and a young salesman who's desk is the second one to the left when you enter the door.
Feb 07, 2021 -

Mercedes-Benz of Stockton responded

Thank you so much for your wonderful feedback, Tony! We look forward to sharing your compliments with the team, and don't hesitate to let us know if we can be of further assistance.

January 29, 2021

Jose is great! He’s my our go to guy since West Lane. Purchased more than one car from Ken! They are keepers!!!! Top notch service & always courteous. More

by Lisa Crawford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 30, 2021 -

Mercedes-Benz of Stockton responded

Thank you so much for your excellent review, Lisa! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Stockton. Please don't hesitate to reach out if you need anything else.

January 27, 2021

Prompt service, courteous staff and love that I have the option to have a loaner vehicle when needed. My new car was meticulously clean. Loving it!! More

by ana.vera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
Jan 28, 2021 -

Mercedes-Benz of Stockton responded

Ana, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Stockton are glad to have you as a customer.

January 25, 2021

I am brand new to the Mercedes Benz customer service experience. I am from Detroit and have been a loyal Ford owner all my life. But the contrast in service experiences now helps me understand one of th More

by terry.beaudoin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Caminata
Jan 25, 2021 -

Mercedes-Benz of Stockton responded

Thank you, Terry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Stockton.

January 25, 2021

From the time I called to make my appointment to the actual appointment the staff the service Kelli and my service advisor was terrific everybody was first class I really enjoyed it thank you very much More

by DeltaAveHale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly L
Jan 25, 2021 -

Mercedes-Benz of Stockton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Stockton.

January 21, 2021

Always pleasant experience dealing with Berberian Motors. Very professional. Very important to us that we get loaner vehicles and they always come through for us. Love the car wash too! More

by nepaulsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The woman that is head of service dept.
Jan 22, 2021 -

Mercedes-Benz of Stockton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We appreciate you taking the time to leave us this awesome, five-star review! Thank you again for choosing Mercedes-Benz of Stockton, we look forward to having you as one of our valued customers for many more years to come!