Mercedes-Benz of Stockton

Courteous, professional approach to service... they seem to have minimized the impact of COVID restrictions to the best of their abilities... adds to the ownership experience. to have minimized the impact of COVID restrictions to the best of their abilities... adds to the ownership experience. More

Always attentive, helpful and professional I've been bringing my old diesel into Berberian since they were over on West Lane. The new location is top-notch and the staff is quite professional. I've been bringing my old diesel into Berberian since they were over on West Lane. The new location is top-notch and the staff is quite professional. Kudos to Fred Rosete :-) More

Fast and Friendly Excellent courtesy and professionalism, I am always assure of excellent service and vehicle maintenance. Staff is friendly, but respectful and ready Excellent courtesy and professionalism, I am always assure of excellent service and vehicle maintenance. Staff is friendly, but respectful and ready to help at any time. More

Best Experience Ever! I was Very Impressed at how friendly and efficient the staff was, making my needs a priority. I had anticipated a long wait since I didn't have an app I was Very Impressed at how friendly and efficient the staff was, making my needs a priority. I had anticipated a long wait since I didn't have an appointment and was told that there was only one mechanic on staff. Even so, I was out the door and back on the road again in just over an hour. What really made this a special experience is how well the staff communicated with me, giving me updates and including me in the process of repair. Being female, I have had my fair share of condescending attitudes when it comes to my car needs and repairs, so I really appreciate the staff taking time to explain each step, making me feel confident that I made the right choice when I placed my vehicle into their care. More

Always pleased with the level of professionalism and service. Thank you for the high level of consistency. You all should be proud of the brand you have built and protect. service. Thank you for the high level of consistency. You all should be proud of the brand you have built and protect. More

As usual I was in and out with not a care in the world. Excellent customer service from Kelly from start to finish a true pleasure. Excellent customer service from Kelly from start to finish a true pleasure. More

Excellence in Service My annual service was seamless in efficiency. From making the appointment to the greeting and knowledgeable service rep, the service was exceptional, My annual service was seamless in efficiency. From making the appointment to the greeting and knowledgeable service rep, the service was exceptional, I would expect nothing less from Mercedes. My loaner car was ready to go and performed exceptionally well. It was clean, sanitized and fueled up. Picking up my car was again efficient, thorough and professionally handled. My only suggestion is to make use of an electronic Apple Pay device, avoiding the necessity of handling credit cards. More

Service Team is Awesome Jeff has been my service advisor for a few years now. He's great and always responsive to emails. Kayla made the process so easy with the loaner car Jeff has been my service advisor for a few years now. He's great and always responsive to emails. Kayla made the process so easy with the loaner car. More

It was easy to schedule an appointment at a time that was convenient for me. Check in was fast and easy. The waiting area was very nice and the staff was friendly. I was pleased to drive away in a clean car convenient for me. Check in was fast and easy. The waiting area was very nice and the staff was friendly. I was pleased to drive away in a clean car. More

Great service with a smile, bin great to work with. Keep it up Bin! Thanks for making the process so easy. Take care, Sheila Hydar it up Bin! Thanks for making the process so easy. Take care, Sheila Hydar More