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Mercedes-Benz of Stevens Creek

San Jose, CA

4.5
915 Reviews

4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 915 reviews

August 18, 2021

It’s been over 15 years since I have John Stansberry as my service advisor at MB of Stevens Creek Service department! During all those years, it was truly a pleasure working with him, and if not John’s per More

by Vkovaler888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stansbery, Slava Aprelenko, Chris Smith
Aug 24, 2021 -

Mercedes-Benz of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 18, 2021

Everyone is a pleasure to work with. They make you fell you getting the best service. More

by TopDog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Fish
Aug 24, 2021 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

August 16, 2021

Tony and Goran is really professional to help me chose the right car for my family. They are very friendly and are ready to answer any questions you have. They showed you the feature of the car which help More

by Shaocheng Ma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran M and Tony C
Aug 17, 2021 -

Mercedes-Benz of Stevens Creek responded

Hi Shaocheng, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Stevens Creek. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 15, 2021

Kenneth Nguyen was a very helpful sales associate. I took a test drive and bought the car. He looked after me the entire time I was there. More

by gorfo57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Nguyen
Aug 17, 2021 -

Mercedes-Benz of Stevens Creek responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Stevens Creek. We always strive to provide personable and excellent customer service. Thank you for the review!

August 15, 2021

Danny Ho is an excellent service personnel. He makes the experience at stevens creek enjoyable and easy. The attention to detail is always appreciated. Great job More

by tamidickins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny ho
Aug 16, 2021 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to Danny here at Mercedes-Benz of Stevens Creek! If you need more help, our team is available to talk -- safe travels!

August 14, 2021

Erica Flores in Service was very courteous, friendly, prompt, helpful and constantly kept me updated. Shahin Baigzad in Sales was unfortunately lethargic and unresponsive. More

by terence.phan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Flores
Aug 16, 2021 -

Mercedes-Benz of Stevens Creek responded

Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide personable and excellent customer service. Thank you for the review!

August 14, 2021

You have great service, it’s always a pleasure bringing my car in. More

by Esther
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Sulimani
Aug 16, 2021 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 12, 2021

Ken Nguyen was fantastic. He found us the car we wanted, which we love. He was very knowledgable and gave us the opportunity to act that day. More

by mickpfaff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Nguyen
Aug 16, 2021 -

Mercedes-Benz of Stevens Creek responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2021

Charlie Fish is always knowledgeable, professional and friendly. The perfect trifecta! He also got a loner car for me after the scheduler forgot to include one! More

by sandifrazer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Fish
Aug 16, 2021 -

Mercedes-Benz of Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 12, 2021

We had an excellent experience working with Mercedes of Stevens Creek. Our salesperson Kamil was on top of it and made us feel great during the process. It was a wonderful customer service engagement. More

by mr.montgomery6996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamil Beiteshagh
Aug 16, 2021 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Stevens Creek! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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