nice service, good price, the vehicle is very good, I bought a used car in this dealer.

I recently had the opportunity to interact with the Mercedes service department, and overall, the experience was pretty solid. The issue I was dealing with was a minor annoyance. Just a little noise in the cabin. You know, the kind that's not enough to cause major issues but still kind of gets on your nerves. What impressed me was how seriously they took it. They didn't brush it off or give me a vague answer. Instead, they were proactive, working diligently to make sure I was happy with the resolution. Additionally, reaching out during the process was a breeze. I never felt uncertain about getting quick and informative responses regarding my car's service status. It's a huge plus when you're dealing with something that's not overly complicated but still needs attention. In summary, if you're dealing with a minor issue and need a bit of support, this service department seems to know how to handle it with care.

I had an excellent experience at this Mercedes-Benz dealership. From the moment I walked in, I was greeted warmly and made to feel at ease. The staff was professional, knowledgeable, and took the time to answer all my questions without ever making me feel rushed or pressured. The sales team was upfront, transparent, and genuinely focused on finding the right car for me rather than just making a sale. They explained all the features thoroughly, gave me a fair deal, and made the entire process smooth and stress-free. What stood out most was their commitment to great customer service. The entire team went above and beyond to make sure I was happy with my purchase. Even after driving away, I felt confident that I’d be well taken care of for future service and support. If you’re looking for a luxury car-buying experience that combines professionalism with a personal touch, I highly recommend this dealership.

I had an amazing experience at Mercedes-Benz of Stevens Creek. The staff was incredibly helpful, knowledgeable, and made the entire process smooth. I purchased a new GLC 350e, and everything from test drive to financing was handled professionally. Highly recommended!

Steve Kirksey is the world's best adviser . He has the best personality Its always a joy seeing him

Ethan, my service advisor, is wonderful. He helps me get in and out quickly, keeps me up to date on my service, and is always available for questions. My service repair went smoothly, issues were resolved, and the technician sent me a video with information to help me understand what was happening. Checking out the loaner car was quick and easy.