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Mercedes-Benz of St Clair Shores

Saint Clair Shores, MI

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127 Reviews

20200 East 9 Mile Road

Saint Clair Shores, MI

48080

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127 Reviews of Mercedes-Benz of St Clair Shores

January 02, 2018

easy best no better one off the best dealer I have ever been into from salesperson to the management honest easy to deal with I will recommend this dealer to everyone who More

by jackdanie;
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mark and michael
Jan 03, 2018 -

Mercedes-Benz of St Clair Shores responded

Thank you so much for your kind review! We want our customers to feel like family. We are so grateful that you had an awesome experience at our dealership! Mark and Michael always want our customers to ride away with a smile. We are here for all of your car needs. Thank you, Mercedes-Benz of St. Clair Shores Customer Care wecare@prestigeautomotive.com (586) 773-2369

January 01, 2018

Very Satisfied Had been looking for a few weeks. Called and set appointment. Upon arrival greeted with professional and courtesy. Sale was very quick and easy. More

by Mapk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewy
Jan 03, 2018 -

Mercedes-Benz of St Clair Shores responded

Thank you so much for the exceptional review! Dewey is a phenomenal sales associate. We work hard to make sure you are taken care of every step of the way. We are here for all of your car needs! Thank you, Mercedes-Benz of St. Clair Shores Customer Care wecare@prestigeautomotive.com (586) 773-2369

December 28, 2017

The best experience I have had buying a new car We bought our new Mercedes from Mercedes of St Clair shores and it was the easiest experience I have had in years. The new car manager was outstandin More

by Michael T Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bartosek
Jan 03, 2018 -

Mercedes-Benz of St Clair Shores responded

Thank you for the great review! We are grateful that you had such a memorable car buying experience with us. Mark is a fantastic Sales Manager and aims to keep his customers riding away with a smile. We are here for all of your car needs. Thank you, Mercedes-Benz of St. Clair Shores Customer Care wecare@prestigeautomotive.com (586) 758-1800

December 28, 2017

Very Happy After calling a few dealers, I found Mercedes Benz of St Clair Shores. Allen was great n fact the whole staff was top notch, Fast , easy You have me More

by Pronina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen and Chad
Jan 03, 2018 -

Mercedes-Benz of St Clair Shores responded

Thank you so much for the fantastic review! Allen makes a point to get to know his customers to ensure an exceptional experience every time. We are so grateful that you had a memorable car buying experience and we are here for all of your car needs! Thank you, Mercedes-Benz of St. Clair Shores Customer Care wecare@prestigeautomotive.com (586) 773-2369

December 26, 2017

New Owner I went to Mercedes-Benz of St Clair Shores .excellent experience , great car !! thank you guys ! I will be back and send my friends in the future . More

by Happy Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark the manager
Dec 27, 2017 -

Mercedes-Benz of St Clair Shores responded

Thank you for the perfect review! We are happy that you had an excellent experience during your visit. If you need anything else at all, please come back to see us. Thank you, Prestige Mercedes-Benz Customer Care - wecare@prestigeautomotive.com - (586) 758-1800

December 25, 2017

Impressed I have been a loyal BMW customer for many years ,but I wanted to check out the new Mercedes-Benz models but was convinced I would be buying another B More

by luxuryowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Dec 27, 2017 -

Mercedes-Benz of St Clair Shores responded

Thank you for the great review! We are happy that our staff made your visit so positive. Don't hesitate to contact us if there is anything else we can do for you. Thank you, Prestige Mercedes-Benz Customer Care - wecare@prestigeautomotive.com - (586) 758-1800

December 04, 2017

Garbage Service and Parts could not be worse. Will not be back. They are really tarnishing the MB brand here. They should lose their franchise. Terrible. Coul More

by tuningman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Parts
Dec 13, 2017 -

Mercedes-Benz of St Clair Shores responded

Thank you for sharing your feedback. We are sorry to hear about experience. To assess the situation more clearly, we would need more details about your experience. We would love to resolve the situation and would greatly appreciate it if you reached out to us any means possible. We are looking forward to hearing from you. Thank you, Prestige Mercedes-Benz Customer Care - wecare@prestigeautomotive.com - (586) 758-1800

August 22, 2017

Getting a 2nd key is like pulling teeth I was the easiest client for a salesperson. Walked in 15 min before closing amd purchased a 2013 E550 with no negotiating. I was promised my 2nd key i More

by Dima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob
Aug 23, 2017 -

Mercedes-Benz of St Clair Shores responded

Dima, I am sorry to hear about your experience. I assure you that we are committed to promptly resolving this issue. Please don't hesitate to contact me with any questions you may have. Sincerely, Mercedes-Benz of St. Clair Shores Customer Care Team wecare@prestigeautomotive.com (586) 773-2369

May 08, 2017

Poor communiction from Tim in sales I tried to buy a 2015 S550 via email. I live in WI and dealership in MI! After initial contact with Tim in sales on a Thursday, , it was like pullin More

by Jon H
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
GM Thayer and Tim kopek
Apr 18, 2018 -

Mercedes-Benz of St Clair Shores responded

Dear Jon, We apologize. Please contact us at your earliest convenience. Sincerely, Mercedes-Benz of St. Clair Shores Customer Care Team wecare@prestigeautomotive.com (586) 773-2369

August 26, 2016

tried to run me in circles about what they did NOT do! I placed my car in the care of St clair shores dealership only for them to BLOW my Intake manifold (worth $1400) & have no claim on excepting the blam More

by kbezzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Idris Sherrod .....WIlliam Messegner
Apr 18, 2018 -

Mercedes-Benz of St Clair Shores responded

We apologize for any inconvenience. Please contact us to rectify the situation. Sincerely, Mercedes-Benz of St. Clair Shores Customer Care Team wecare@prestigeautomotive.com (586) 773-2369

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