Mercedes-Benz of St Clair Shores

Very Satisfied Had been looking for a few weeks. Called and set appointment. Upon arrival greeted with professional and courtesy. Sale was very quick and easy. Had been looking for a few weeks. Called and set appointment. Upon arrival greeted with professional and courtesy. Sale was very quick and easy. I find this dealership a hidden treasure. More

The best experience I have had buying a new car We bought our new Mercedes from Mercedes of St Clair shores and it was the easiest experience I have had in years. The new car manager was outstandin We bought our new Mercedes from Mercedes of St Clair shores and it was the easiest experience I have had in years. The new car manager was outstanding and we love the car. Terrific dealership More

Very Happy After calling a few dealers, I found Mercedes Benz of St Clair Shores. Allen was great n fact the whole staff was top notch, Fast , easy You have me After calling a few dealers, I found Mercedes Benz of St Clair Shores. Allen was great n fact the whole staff was top notch, Fast , easy You have me as a customer for life. THIS PLACE IS WORTH THE DRIVE More

New Owner I went to Mercedes-Benz of St Clair Shores .excellent experience , great car !! thank you guys ! I will be back and send my friends in the future . I went to Mercedes-Benz of St Clair Shores .excellent experience , great car !! thank you guys ! I will be back and send my friends in the future . More

Impressed I have been a loyal BMW customer for many years ,but I wanted to check out the new Mercedes-Benz models but was convinced I would be buying another B I have been a loyal BMW customer for many years ,but I wanted to check out the new Mercedes-Benz models but was convinced I would be buying another BMW. Upon arriving I was greeted with a friendly smile ,I was introduced to Allen he showed me a car went over the options .He made everything simple and easy . I thank the whole crew at St. Clair Shores Mercedes-Benz . I am now a Mercedes-Benz owner and will refer everyone I know to this dealership. More

Garbage Service and Parts could not be worse. Will not be back. They are really tarnishing the MB brand here. They should lose their franchise. Terrible. Coul Service and Parts could not be worse. Will not be back. They are really tarnishing the MB brand here. They should lose their franchise. Terrible. Couldn't be worse. More

Getting a 2nd key is like pulling teeth I was the easiest client for a salesperson. Walked in 15 min before closing amd purchased a 2013 E550 with no negotiating. I was promised my 2nd key i I was the easiest client for a salesperson. Walked in 15 min before closing amd purchased a 2013 E550 with no negotiating. I was promised my 2nd key in few weeks as they just recieved the car. 6 months later i stopped dealing with the representative and contacted their manager. 2 months later and i still do not have my 2nd key. I will never go to that dealership More

Poor communiction from Tim in sales I tried to buy a 2015 S550 via email. I live in WI and dealership in MI! After initial contact with Tim in sales on a Thursday, , it was like pullin I tried to buy a 2015 S550 via email. I live in WI and dealership in MI! After initial contact with Tim in sales on a Thursday, , it was like pulling teeth to get Tim to stay in contact. I let him know if he moved the process along I could make the purchase on Saturday. I am 64 and purchase a car every year or two and he the most non-responsive sales person ever. Unreal. Be careful More

tried to run me in circles about what they did NOT do! I placed my car in the care of St clair shores dealership only for them to BLOW my Intake manifold (worth $1400) & have no claim on excepting the blam I placed my car in the care of St clair shores dealership only for them to BLOW my Intake manifold (worth $1400) & have no claim on excepting the blame. I also paid for a diagnosis & new key only to be re diagnosed at another Mercedes dealership & did not EVEN NEED Part NOR key that they diagnosed me with! When I called into talk to Idris S. he was no help what so ever nor did he try to get to the bottom of the problem or provide any customer service in trying to pin point this Major issue! More

As bad as it gets Being new to the area, MBoSCS was my closest dealership. After two visits to have a repair remedied, I got my R Class back with filthy seats from acc Being new to the area, MBoSCS was my closest dealership. After two visits to have a repair remedied, I got my R Class back with filthy seats from accessing the battery, after two visits, the problem I experienced was actually worse following their shoddy workmanship. The radio was blaring music from some unknown station when I started the car. Idiots! Sales and Service people scamper away when you arrive. A woman in line in front of me spoke of waiting 20 minutes for a Service Advisor to appear..................I now drive considerably farther, to Bloomfield Hills Benz. Bloomfield Hills is excellent in all regards. I wouldn't have MBoSCS clean my windshield in the future. Stay away! More