Mercedes-Benz of Southampton

Outstanding customer care! I couldnt't be any happier dealing with Mercedes-Benz of Southampton. Rob is an awesome guy and very helpful unlike other service managers I've dealt I couldnt't be any happier dealing with Mercedes-Benz of Southampton. Rob is an awesome guy and very helpful unlike other service managers I've dealt with over the years at other dealership's. He went above and beyond for me and for that reason, I will be seeing Rob for all of my car's services. More

made purchase effortless. Soon as I decided on the car, Alan Weiss and his associates made all the arrangements for me. From my decision to my pick-up of the new car, all went Soon as I decided on the car, Alan Weiss and his associates made all the arrangements for me. From my decision to my pick-up of the new car, all went quickly and smoothly. More

Smitty is the only reason I keep coming back to MB of SHampt I have been servicing my MB with Smitty for 18 years. Far and away the best service advisor and knowledgeable technician I have ever encountered. His I have been servicing my MB with Smitty for 18 years. Far and away the best service advisor and knowledgeable technician I have ever encountered. His personal care of your vehicle and his respect for your time and intelligence makes him not only a true asset to MB but the main reason people keep bringing back their cars. MB would be wise to keep him very happy and working for many years to come. He could also teach other advisors at MB nationwide how to best work with their clients and understanding their problems and needs of each MB owner. Ask for Smitty if you need service at MB of Southampton, you'll be very glad you did! More

Ken Jones and Rob Ghanbari in service are beyond compare I have an MB station wagon that Rob Ghanbari has been taking beyond excellent care of and recently my wife and I bought an MB E350 sedan and not only I have an MB station wagon that Rob Ghanbari has been taking beyond excellent care of and recently my wife and I bought an MB E350 sedan and not only was the price and service agreement terrific, but Ken Jones spent hours showing us how to handle the high tech features and showed us how to drive and use the car to our best advantage. There are so many features, and if there is any problem, considering how Rob Ghanbari has dealt with the station wagon, we are in better than good hands. More

See Smitty for Service! My family and I have been customers of Southampton Mercedes for many years. Smitty is our service representative and he has helped all 7 of my family My family and I have been customers of Southampton Mercedes for many years. Smitty is our service representative and he has helped all 7 of my family members on many occasions. He is always there for us with a big smile and a swift solution! He is effective, efficient and never fails to get the job done both timely and expeditiously! Smitty goes beyond the call of duty and is a tremendous asset to Mercedes. I always recommend any of my friends who drive a Benz to speak to Smitty when they have a question! Smitty is the best!! More

Excellent Jeffery Smith as far as I am concerned is an outstanding employee, Mr. Smith took care of my service in prompt manner and I did not have to wait for Jeffery Smith as far as I am concerned is an outstanding employee, Mr. Smith took care of my service in prompt manner and I did not have to wait for anything. He had my loaner car ready when I arrived and made my service experience a a pleasure. Mr. Smith is a great asset to Mercedes Benz of Southampton, and they should be proud to have him working for them. More

Smitty in the service department is the best! No matter what the issue is he will go above and beyond to resolve it, and always with a smile! I would recommend this service departmen is the best! No matter what the issue is he will go above and beyond to resolve it, and always with a smile! I would recommend this service department to everyone! More

Great experience I have been leasing cars for years, and I just needed to lease again last year... I wanted to get a different make instead of Mercedes ... I went into I have been leasing cars for years, and I just needed to lease again last year... I wanted to get a different make instead of Mercedes ... I went into 2 different show rooms and my experience was horrible. No one cared, did not even look up from sales desks. I came back to Mercedes Benz of Southampton and it was again, a great experience. But the reason I truly come back is Smitty... he IS the best!!!!! Gets me in and out, car delivered on time and really is knowledgeable. More

Excellent service '"Smitty handling my service needs was above and beyond the call of duty He spotted a vin # error on my ins.card and resolved what could have been a '"Smitty handling my service needs was above and beyond the call of duty He spotted a vin # error on my ins.card and resolved what could have been a major problem. His overall service rated 1-10 would be an ELEVEN. I will continue to seek out help in the future. More

Service and inspection Have been dealing with Andy Byers for several years. Always makes my service experience seamless and is professional and helpful. Even when the servic Have been dealing with Andy Byers for several years. Always makes my service experience seamless and is professional and helpful. Even when the service center gets very busy in season, he tries his best to get my car dealt with in a timely manner. Always appreciate his efforts. More