Mercedes-Benz of South Charlotte

Exceptional experience This was my 2nd visit to this service center and both times it was beyond exceptional. Adam Putnam and the rest of the staff go above to make me fee This was my 2nd visit to this service center and both times it was beyond exceptional. Adam Putnam and the rest of the staff go above to make me feel like a valued customer. More

Absolutely incredible I had an amazing service at Mercedes Benz in Pineville. It was wonderful working with John Sims he was extremely patient and knowledgeable. He answere I had an amazing service at Mercedes Benz in Pineville. It was wonderful working with John Sims he was extremely patient and knowledgeable. He answered all my questions without rushing and was thorough with the car details. John is very helpful with understanding all of the documents/details when buying. He has an upbeat personality which makes a what could be stressful time, easy and enjoyable. I highly recommend working with John for your next Mercedes Benz purchase/lease! More

First time buyer This was my first car buying experience. I saw the car on autotrader and had interest in buying. Darrell called and kept in contact until I was able t This was my first car buying experience. I saw the car on autotrader and had interest in buying. Darrell called and kept in contact until I was able to make it to the dealership. Upon arrival, I was greeted by John and he took care of me. It was a long process but John was very helpful and made sure I left satisfied. I’m heading back to college and I am very happy with my car. More

Customer Service I would like to say hands down the best sales and customer service experience at a dealership I've received. My salesmen were Janusz "Yanoosh" Walcza I would like to say hands down the best sales and customer service experience at a dealership I've received. My salesmen were Janusz "Yanoosh" Walczak and Darrell Kimrey. They went over and beyond to make my purchase a wonderful experience. We found the perfect SUV for me and they worked to get the pricing I needed. I am so happy with my purchase and we forever do business with South Charlotte Mercedes! Leslie Duncan More

Outstanding buying experience! Darius and Jeff made our car purchase very enjoyable and efficient. This dealership is a pleasure to work with and have always provided us excellent s Darius and Jeff made our car purchase very enjoyable and efficient. This dealership is a pleasure to work with and have always provided us excellent service and never fail to take the extra step to make sure everything is handled courteously and correctly. More

Outstanding The sales guy was very professional and extremely knowledgeable! He even did a follow up call and is still working to help put me in the SUV they I wa The sales guy was very professional and extremely knowledgeable! He even did a follow up call and is still working to help put me in the SUV they I want. From the time I walked in until I left John was very helpful. I will definitely purchased a car at this location. More

Professional and tuned in to my service needs Yesterday I had my car in for an annual service (40K miles), and they were ready to receive me at the scheduled time. Service manager Francisco Brucia Yesterday I had my car in for an annual service (40K miles), and they were ready to receive me at the scheduled time. Service manager Francisco Brucia went over the work needed, the projected costs, and the time necessary to compete the work. I waited in the comfortable lounge, depleted the snack basket, read an ebook on my phone, and occasionally looked up to see my car in the shop on the monitor. In about the projected time, the work was done. Call me a happy customer! More

Great Mercedes experience Great sales person experience, Gary Childers. We purchased a new vehicle, financed it and all went smoothly. All people we encountered were very fri Great sales person experience, Gary Childers. We purchased a new vehicle, financed it and all went smoothly. All people we encountered were very friendly and honed in on a great customer experience. We will be back again and recommend friends in the future. More

Awesome From the minute we walked in the door, we were exceptionally taken care of. We'd recommend this dealership to all looking for a new car! From the minute we walked in the door, we were exceptionally taken care of. We'd recommend this dealership to all looking for a new car! More

Far exceeding expectations Darrell Kimrey was excellent at assessing and meeting our needs before and during the sales process. But what sets him apart and above the rest is hi Darrell Kimrey was excellent at assessing and meeting our needs before and during the sales process. But what sets him apart and above the rest is his after the sale follow up. His work resolving a minor issue for us was very noteworthy as well as his continued contact not only thanking us for our business, but genuinely offering his assistance and invitation to reach out to him for any needs we might have. Again, his genuiness in meaning and doing what he says was most impressive. Nelson Prieto us equally appreciated for his follow up with a minor service issue availing himself to assist. What is particularly impressive was their attention to us as out of town customers..,very reassuring making themselves easily accessible. Thanks so much gentlemen... your professionalism and friendliness is apparent and appreciated...it’s what folks remember.. Top shelf customer service was our experience. More