Mercedes-Benz of South Charlotte

Very Please Customer Jamie is my service person and she checked my car in for service got me in a loaner and on my way. I am always pleased with her demeanor and greeting Jamie is my service person and she checked my car in for service got me in a loaner and on my way. I am always pleased with her demeanor and greeting. She makes the process go so smoothly along with the guys that check out my car and get me on my way. I was in for the class b service and after getting the work done, my car is smoother and even more pleasant to drive. I appreciate the team at Mercedes-Benz of South Charlotte. When you are spending a lot of money for service, it makes it less of a pill to swallow when you are treated so well. Thanks, guys -keep up the good work! More

Transaction was smooth and efficient. Our order of a 2019 S560 and the terms of sale were agreed via email. Our trade-in and delivery was complete in about 1.5 hrs. No surprises. :) Our order of a 2019 S560 and the terms of sale were agreed via email. Our trade-in and delivery was complete in about 1.5 hrs. No surprises. :) More

Always Exceptional Customer Service Jamie is my service advisor, and always provides exceptional service. I love the shuttle service they provide. The service department and sales are ve Jamie is my service advisor, and always provides exceptional service. I love the shuttle service they provide. The service department and sales are very welcoming. More

Very simple and easy. Everything was exactly as advertised, I drove up from Atlanta and everything was ready when I got there. I would 100% buy again from Darrell and thi Everything was exactly as advertised, I drove up from Atlanta and everything was ready when I got there. I would 100% buy again from Darrell and this dealer. More

Great Service We just purchased a vehicle from Bobby Sabates. It was a great experience. I would rate Bobby as the best car salesperson I have ever dealt with in We just purchased a vehicle from Bobby Sabates. It was a great experience. I would rate Bobby as the best car salesperson I have ever dealt with in my years of purchasing cars. He delivered the car ahead of schedule and was very through and knowledgeable. Would recommend him to anyone. More

Fair and pleasant process. Very pleased. Dealing with Bobby was a very smooth and pleasant experience. Bobby is extremely prepared and experienced and has knowledge that was helpful in compa Dealing with Bobby was a very smooth and pleasant experience. Bobby is extremely prepared and experienced and has knowledge that was helpful in comparing different vehicles and discussing the advantages of different purchasing options. Bobby was responsive to my calls and emails, and in no way pressured me one way or the other. His goal was to get me into the car I was happy was with. And that is exactly what we did. This is my fourth vehicle purchased from MB of South Charlotte. I will be a customer for life. More

Adam took very good care of me. Came in to get a visor replaced. Adam looked at the problem, had parts in stock and I was in and out in an hour! Came in to get a visor replaced. Adam looked at the problem, had parts in stock and I was in and out in an hour! More

Great Experience Brought a car in to have it checked to see if I should by it, service so good so helpful I returned the car I was checking and bought an SL from them. Brought a car in to have it checked to see if I should by it, service so good so helpful I returned the car I was checking and bought an SL from them. More

A+ Service!!! From the moment I walked in, to the moment I drove my new car off the lot, I was treated with A+ service from Bobby Sabates and Mercedes of South Cha From the moment I walked in, to the moment I drove my new car off the lot, I was treated with A+ service from Bobby Sabates and Mercedes of South Charlotte. I was throughly impressed by Bobby’s warmth and expertise. He immediately made me feel at ease with the entire car buying process and his vast knowledge of Mercedes’s entire line ensured I was getting the perfect car for my needs. I highly recommend him!!! More

Professional I had two service directors (Debra Rushman and Adam Fleshman) work with me in getting my car serviced and both were very professional, responsive and I had two service directors (Debra Rushman and Adam Fleshman) work with me in getting my car serviced and both were very professional, responsive and courteous. This was my first time visiting this dealership (moved to NC in past few months) and would certainly make this my preferred service center. great team! More